Sanderson Ford

Service Team - $11,000 to replace a transmission on a 2021 Ford Bronco with just over 61K miles on it. Yes its over the warranty however stand behind the products you provide. Shameful, absolutely shamef 2021 Ford Bronco with just over 61K miles on it. Yes its over the warranty however stand behind the products you provide. Shameful, absolutely shameful. Will never buy another Ford again and will never recommend this dealership. More

Inspections are never 100% the truth. There’s been many times where a car under warranty has faults and they are not noted only because the car is under bumper to bumper and the dealershi There’s been many times where a car under warranty has faults and they are not noted only because the car is under bumper to bumper and the dealership wants to save all the money they can, even if it means downing their customers. If they can hide it they will. More

Repair work to the fender is missing the metallic. The areas that were missing paint could have easily been touched up with that paint they were already using; but they didnt bother, leaving metal ex The areas that were missing paint could have easily been touched up with that paint they were already using; but they didnt bother, leaving metal exposed, that will rust. The body shop also covered the truck in clear coat overspray. It left a rough texture to the paint coating making it impossible to clean and stay clean. Took me a lot if time and money to remove. The truck was overpriced for the condition it was in. They bought it for 10k and sold it to me for 18k. I made their job easy with a cashiers check in full. They under delivered. They kept two of the 4 rim center caps. The interior was dirty. Any area that was not noticeable when glancing at the interior was filthy. I have pictures of everything. I regret trusting this dealership and purchasing this used truck. More

This was our fourth vehicle purchased from Sanderson Ford for our business, and it will absolutely be our last. We paid cash for the vehicle, expecting a smooth and professional transaction, but instead, we for our business, and it will absolutely be our last. We paid cash for the vehicle, expecting a smooth and professional transaction, but instead, we were met with incompetence, poor communication, and a complete lack of professionalism. I called multiple times, left voicemails and emails, and got absolutely no response. Sherry Harris nor her staff returned any of our calls or emails. If it weren’t for Dan Wickman returning our calls, we would have had no idea what was going on with our purchase. To make matters worse, Sherry tried to intimidate us by flashing her CFO badge as if that was supposed to mean something, which was completely unnecessary and unprofessional. After this experience, we will not be returning. If you value your time and expect even basic communication, do yourself a favor and take your business elsewhere. More

Mike was the greatest salesman I have bought lots of cars but this was the best car buying experience I’ve ever had They will be getting all my familys business cars but this was the best car buying experience I’ve ever had They will be getting all my familys business More

Great service , friendly and thoughtful. Not pushy or aggressive. Good people, good deal. Jonathan was a pleasure to work with Not pushy or aggressive. Good people, good deal. Jonathan was a pleasure to work with More

We waited 2. 5 hours for "The Works" service (oil change, tire rotation, plus checks of fluids, brakes, etc.). We also had a scheduled appointment for repairing wa 5 hours for "The Works" service (oil change, tire rotation, plus checks of fluids, brakes, etc.). We also had a scheduled appointment for repairing warranty-covered squeaky brakes. Their computers were down, so they could not check for regular 30K mile service. A rookie Ford mechanic should know by heart what are routine services at various mileage. There was no communication from the service writer even though we kept asking for updates. There are many other Ford dealerships to choose from in the greater Phoenix area. More

We had a great car buying experience! Hector was very professional and helpful. So glad we returned to Sanderson Ford and look forward to a new adventure in our Jeep! Hector was very professional and helpful. So glad we returned to Sanderson Ford and look forward to a new adventure in our Jeep! More

Joe Powell was an awsome salesman! Answered our questions, was a pleasure to work with. I will be recommending Joe to all my friends! Answered our questions, was a pleasure to work with. I will be recommending Joe to all my friends! More

I loved everything about my experience at Sanderson Ford. Ryan my sales guy was awesome! Ryan my sales guy was awesome! More