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Sanderson Auto Sales

Auburn, IN

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5 Reviews
Call Dealership (260) 925-3945

928 West 7th Street

Auburn, IN

46706

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buying experience negotiate Sanderson Sanders price

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Showing 5 reviews

September 18, 2022

After a month long search and a few disappointing experiences, Sanderson's Auto Sales had the vehicle I was looking for and made it easy for me to buy. The car I wanted, in the condition I wanted, More

by Asgardian68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Mettert
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Helpful
March 10, 2021

We had an amazing experience with Sanderson Auto! We bought a 2018 Chevy Traverse with everything we wanted. It was a quick process, great price and great customer service. A couple of key things: ther More

by kyepie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mettert
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Helpful
November 20, 2020

I had a great interaction with Sanderson while purchasing my new truck! I would recommend them to anyone in the market for a reliable car. More

by boroffsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Sanderson,, Mike Mettert
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Helpful
August 07, 2019

Helpful and Upfront I walked on the lot and the salesman was very upfront about the vehicle and let us test out a few. All questions were answered and the process about b More

by 6p5t7r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Mike Mettert
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Helpful 1
May 11, 2019

Watch your paperwork closely. Sales guy said one thing and sales manager did another and we didn't catch it. Now we're out an additional 300 dollars we didn't agree to wit More

by Leadfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
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May 14, 2019 -

Sanderson Auto Sales responded

This review is not truthful. We gave you a purchase agreement to take to your bank. You gave us a $300 down payment which was clearly identified and properly credited on the purchase agreement. The $300 down payment was subtracted from the purchase price which yielded the "amount due at delivery" which you were to bring to us when your bank funded you. You asked if you could bring us the total price of the vehicle and have the $300 down payment refunded so you could finance the entire amount. We agreed to that; however, you brought us a check that that only covered the remaining balance due, not the entire purchase price, so we could not refund the $300 since you would still owe us $300. If you wanted a refund of the $300 down payment you needed to have your bank give you the entire purchase price of the vehicle in the check they gave you. The exact same purchase agreement was used for you to obtain your check from the bank and signed by you when you picked up the vehicle. To protect your privacy I will not use the real numbers, but here is an example of what happened: Vehicle price $10,000, Down Payment $300, Amount due $9,700. So, if you agree to buy a vehicle for $10,000 and give me $300 one day and $9,700 the next day how did I steal your $300? Had you brought us a check for $10,000 from your bank we then would have refunded your $300. We have been in business for 45 years and have sold over 25,000 vehicles in the same small town. We have never charged any types of fees and have the simplest purchase agreement of any dealership in the nation. It really hurts us to have such a blatant lie posted on multiple sites about this transaction. Please post an image of the vehicle purchase agreement along with your payments made and let the people read this to see the lie you have posted.

Helpful 3