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Sanders Ford Inc
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Sales associate was nice, straight forward and did everything she could to help us. The finance department associate was extremely rude, hateful and unkind. We were warned that she was like this by sa everything she could to help us. The finance department associate was extremely rude, hateful and unkind. We were warned that she was like this by sales associates on the lot. She rushed us away and then made mistakes on our check that messed up our whole purchase process. When she was made to call an apologize she apologized for “our misunderstanding” and not her actions. to this day there has been no real apology from the individual. Her disregard for us costed us time and money. My family has purchased multiple vehicles from Sanders over the years. They are an old institution in town and used to treat people with integrity, that is no longer the case. We will never be back. More
Sanders ford was very professional. I always received quick responses and the purchase process was very smooth. I always received quick responses and the purchase process was very smooth. More
Dealership is clean and inviting, everyone is friendly and pleasant. The collision center serviced an insurance claim for me and did a great job. and pleasant. The collision center serviced an insurance claim for me and did a great job. More
Outstanding customer service in every regard. I bought my 4th F150 from Sanders Ford yesterday. I was treated fairly and professionally by everyone I worked with. Salesmen Ezra and Gaston were I bought my 4th F150 from Sanders Ford yesterday. I was treated fairly and professionally by everyone I worked with. Salesmen Ezra and Gaston were outstanding. Val in finance was outstanding also. The Sanders Ford personnel are pros. I mean that in a complimentary way. More
Everyone at the dealership was friendly and welcoming. They answered all the questions I had about the vehicle I was interested in. They didn’t try to wheel and deal me. Very good customer service. Would They answered all the questions I had about the vehicle I was interested in. They didn’t try to wheel and deal me. Very good customer service. Would definitely recommend others to check this place out More
Nicki truly went above and beyond for me, despite the challenge of me not qualifying for a vehicle. She worked back and forth with me for weeks and exhausted every single option she had, I truly feel tha challenge of me not qualifying for a vehicle. She worked back and forth with me for weeks and exhausted every single option she had, I truly feel that she did everything in her power that she could. It was upsetting that I couldn’t purchase a vehicle, but how dedicated she was to helping me made me feel that she actually cared, which is not something you usually feel when buying a car. I wasn’t just a sale to her, I was treated like family. Once we realized there were no options for me, she coached me and gave me advice on the things I needed to do so that (hopefully within a year) I’ll be able to come back to her and get a vehicle. I highly recommend her and I will never purchase a car from anyone else! More
Nicki and the entire team at Sanders Ford were outstanding! One of the most accommodating sales professionals we’ve encountered. Finance department will work with you to get the best financing for outstanding! One of the most accommodating sales professionals we’ve encountered. Finance department will work with you to get the best financing for you. No stress whatsoever. Highly recommend! More
It filled with very nice people all willing to help and go beyond of just selling you a car. Nickii was great help and very transparent to what we needed in a car. Forever grateful go beyond of just selling you a car. Nickii was great help and very transparent to what we needed in a car. Forever grateful More
The dealership was excellent. They were very professional and not pushy. They were very helpful. They were very professional and not pushy. They were very helpful. More