Sandberg Volvo Cars

My family and I came in late on a Saturday evening (literally one hour before closing) with the hopes of buying an XC90 we saw on the website. Immediately, when making the call to be sure it was okay (literally one hour before closing) with the hopes of buying an XC90 we saw on the website. Immediately, when making the call to be sure it was okay to come into the dealership so late, we were greeted with a fun, lighthearted, but professional salesman (Bini) who gave us a great first impression. We arrived half an hour later with three kids under the age of 9 in tow and found a hospitable, child-friendly, clean, and professional organization. Jim soon joined our little team that was working to get this white XC90 secured. We laughed and smiled throughout the entire process, and found the transparency and empathy leap years different and refreshing from other times we've bought new vehicles. Although we were at the office until ten pm (yes, 10 pm), we never felt rushed or as if we were a burden. Even if we hadn't gotten a wonderful deal on our new car, I may have bought it anyway because the service was stellar. If you are vacillating on if you should and where you should buy your next vehicle, stop here and just head in. I promise you won't be disappointed! More

What a nice buying experience at Sandberg. Jim and Biniamin were very helpful and patient with us as we visited the dealership twice to make sure the XC60 was the correct car for us. The overall tran Biniamin were very helpful and patient with us as we visited the dealership twice to make sure the XC60 was the correct car for us. The overall transaction was efficient and actually enjoyable. Would highly recommend buying from Sandberg. Chris & Valerie More

Amazing service Biniamin Tsegay and Kathy Anderson were so amazing, they worked with us to make sure we got the car of our dreams with the price we could afford. They Biniamin Tsegay and Kathy Anderson were so amazing, they worked with us to make sure we got the car of our dreams with the price we could afford. They are so kind and sweet and we are in love with our new car! More

THE CAR OF MY DREAMS Sandberg Volvo is outstanding in all areas. Here is why: The staff is professional, knowledgeable, helpful. They seem to like what they do. They are Sandberg Volvo is outstanding in all areas. Here is why: The staff is professional, knowledgeable, helpful. They seem to like what they do. They are friendly and welcoming. SECONDLY, the showroom, “LET’S MAKE A DEAL AREA” was filled with comfortable chairs, snacks, water and drinks. There were books,etc for kids. LASTLY, and most importantly, was the team of Beniamin and Kathy that sealed the deal for us. RIght from the get go, Beniamin was tenacious. I was very specific about what I wanted. They did not have the car on Sandberg lot. Benny continued to check in with me every day to give me an update. He was able to find my car in California. It was already on a truck heading to Sandberg dealership. Benny and Kathy compliment each other. Kathy noticed I had a broken shoulder and twisted ankle when we met with them. Kathy could tell I was hurting. She helped me to my car, made sure I had water and snacks. Customer Service is definitely her forte. I will tell you that I have been leery about buying a car in the past because of the salesmen I have dealt with. But Benny and Kathy have a special charisma that works well. They compliment each other. I did not feel pressured by any means throughout the sales presentation. Between Benny’s megawatt smile and infectious laugh coupled with Kathy’s common sense, caring and positive attitude, it won us over. The next time we buy a car, they will be the first call we make. I love my XC40. More

Great Buying Experience This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and perso This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and personable. Isaac is without question, the best automobile salesperson with whom it has been my pleasure to work. The extended team of Victor, Tim, and Benjamin were also extremely helpful. Both transactions of purchasing and selling my new and old vehicles, respectively, could not have been made more easy. Truly hassle free shopping. The newly remodeled showroom was also most impressive. More

Prompt. Friendly. Well done I was early for appointment (20,000 mi. service) but was gotten right in for the service. Service information was printed out for me & was completed I was early for appointment (20,000 mi. service) but was gotten right in for the service. Service information was printed out for me & was completed promptly. Service rep (Natalie) was friendly and knowledgeable, as always. More

Amazing customer service Same day appointment, discounted price for synthetic oil, car wash. Friendly atmosphere at entire dealership that recognize value of personalized cust Same day appointment, discounted price for synthetic oil, car wash. Friendly atmosphere at entire dealership that recognize value of personalized customer service. Been a Sandberg customer since 1987! More

Great service from Sandberg Oh, no! Our Memorial Day weekend getaway was going well, till our SUV gave us a shock. Suddenly our 2010 XC60 was rough idling and showing scary messa Oh, no! Our Memorial Day weekend getaway was going well, till our SUV gave us a shock. Suddenly our 2010 XC60 was rough idling and showing scary messages. We drove it slowly it into Sandberg with fears of a huge bill after a long time in the shop. This was our first experience with them. We were well-received (even our dogs). Since we thought trading the vehicle on a later model might be the best solution, we talked with Bill and Jack in Sales. They loaned us a 2014 XC60 (we like that model) so we could get home and test drive a possible trade at the same time. We left our SUV for troubleshooting. The next morning I heard from Natalie in the Service department. Together we made a plan. Natalie kept me informed about results of diagnosis and options for proceeding. She was open to an additional test I requested. The work was done expeditiously and effectively. Communications and flexibility were excellent. Long story short, for a reasonable cost, our Volvo came back to life the day after we brought it in to Sandberg. What a relief! Our thanks to Sandberg Sales and Service. More

Feras & the Sandberg team are the best! I have been a Volvo driver for over ten years, and had found a Mazda6 that made me want to make the switch. I came onto the lot, with it in my mind th I have been a Volvo driver for over ten years, and had found a Mazda6 that made me want to make the switch. I came onto the lot, with it in my mind that this test drive was to prove to myself, I wanted the Mazda. Feras Abou-Zaki and I had chatted on the phone regarding my price range, what I was looking for in a vehicle and my interest in test driving a used 2014 S60. Upon my arrival I was greeted with a smile and firm hand shake by Feras. After offering me refreshments, we sat down and recapped our phone conversation. He kindly explained pricing on the 2014 I had been looking at, and an estimation of what my total amount financed would end up being. It made perfect sense after he provided me with additional information – I would need to spend more than desired on this car. To my surprise, he had really done his homework – he found a 2012 S60 that looked identical to the vehicle I was interested in and had it pulled up and ready for a test drive. I actually had fun on the test drive! Feras shared information about the vehicle, while getting to know me as well. I felt like he genuinely cared, as opposed to just trying to sell me a car. After the test drive, he inquired about questions and concerns rather than jumping into pricing. At this point, I was super excited about the car and wanted to talk numbers. Feras presented me with pricing information on the 2012 and the 2014 which painted a clearer picture, of what made the most sense for me. I wanted to let this information marinate and really take time in making my decision. Feras offered to let me take the vehicle overnight, and never once made me feel pressured to buy the car right then. I had decided this was the car for me and returned to Sandberg the next day. You cannot beat a perfect car at a perfect price. The whole Volvo crew (Feras, Winston, and the finance gentleman) really went above and beyond for me. The team made me feel like a VIP customer, even though I wasn’t buying the most expensive car on the lot. I walked away feeling great about my purchase, and even better about the deal. Special thanks to Feras, if it wasn't for him I probably would have bought the Mazda. Thank you so much! More

Excellent service and great prices My husband and I recently purchased a Volvo S60 from Sandberg Volvo and we had a great experience, from the knowledgeable staff to the negotiating pro My husband and I recently purchased a Volvo S60 from Sandberg Volvo and we had a great experience, from the knowledgeable staff to the negotiating process and the overall customer service. We came in with very specific criteria for our next vehicle and they found us a car that worked perfectly and we absolutely love it!! We felt like we got the best deal and we were treated with respect and weren't pressured like past experiences as other dealerships. You should feel comfortable with such a large purchase, and Victor and Feras really did that! We would recommend this dealership to anyone, this is a stand-up place. More