
Sand Mountain Toyota
Albertville, AL
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Car Performance I explained to the service people that occasionally the vehicle was nonresponsive and l thought that it was either a fuel or a transmission issue. I w I explained to the service people that occasionally the vehicle was nonresponsive and l thought that it was either a fuel or a transmission issue. I was immediately told that it was a transmission problem and that I would have to live with it. I don't think so!!!!! It will get me hurt or killed. This needs to be fixed now. I have owned several Toyota s and have been very happy with them and the service. They were purchased from another dealership. More
Friendly Staff Very helpful, friendly staff. Willing to work with me on payment & delivery of truck. David Holland was great to work with. Overall experience was exc Very helpful, friendly staff. Willing to work with me on payment & delivery of truck. David Holland was great to work with. Overall experience was excellent. More
Sand mt. Toyota review They gave prompt courteous just a very good atmosphere no wondering when someone would come and talk to me about my car and price. Thanks They gave prompt courteous just a very good atmosphere no wondering when someone would come and talk to me about my car and price. Thanks More
Sand Mountain Toyota I’ve purchased and serviced 4 vehicles with SMT. The service is always great!!! I highly recommend Marshall and Bobbie in the service department. The I’ve purchased and serviced 4 vehicles with SMT. The service is always great!!! I highly recommend Marshall and Bobbie in the service department. They will be honest and not try to do unnecessary maintenance on your car. More
Great over all experience. We will be back. Very good experience and I felt the deal they gave us was very good. We were buying a car for my daughter for a graduation gift and We will be back. Very good experience and I felt the deal they gave us was very good. We were buying a car for my daughter for a graduation gift and they were very attentive to our needs and found the exact car she/we wanted and had it brought in for her. More
Awesome dealership Easiest purchasing experience we’ve had as a married couple of 21 years! Sand mountain Toyota is an incredible dealership! I’ll shop there again for s Easiest purchasing experience we’ve had as a married couple of 21 years! Sand mountain Toyota is an incredible dealership! I’ll shop there again for sure! Gary Galbreath and Tim Simmons were awesome! More
One Year Service for my 2018 Toyota My appointment was set for 3pm to service my 2018 Toyota Camry for the first time since I purchased it. I arrived at 2:50, left the dealership. I was My appointment was set for 3pm to service my 2018 Toyota Camry for the first time since I purchased it. I arrived at 2:50, left the dealership. I was surprised when I received a phone call from the service department a little over an hour later that my vehicle was ready to be picked up! I was overly satisfied with the service and professionalism I received from everyone there. I certainly am pleased with the treatment I was given. Thank you SMT ALBERTVILLE, Alabama! More
Recall The customer service was very courteous and sweet. I did not have to wait long and they even washed my car. Everyone was efficient. I would definitely The customer service was very courteous and sweet. I did not have to wait long and they even washed my car. Everyone was efficient. I would definitely recommend this dealership. More
Will not finish fixing what was promised to be fixed Bought a 2014 GMC Acadia . Passenger side daytime running light inoperable. Was told it would be fix. Twice at the service department, replaced headli Bought a 2014 GMC Acadia . Passenger side daytime running light inoperable. Was told it would be fix. Twice at the service department, replaced headlight assembly. 1week later and still inoperable and now driver side works when it wants to. Was told it’s an electrical problem. Refuses to do any more because they have spent to much already. Not only is this poor customer care but a safety issue. Stay away from this place. When vehicle is paid for( had my own financing already done) and paperwork is signed, you are no longer important More
First service after new purchase of 4R Great service, friendly personnel, overall very positive environment, employees stopped to speak with me while I was waiting, some remembered our rece Great service, friendly personnel, overall very positive environment, employees stopped to speak with me while I was waiting, some remembered our recent purchase, will definitely be back More