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Sand Mountain Toyota

Albertville, AL

Overview
Reviews
4.9
632 Reviews
Call Dealership (256) 878-0789
View Awards

9167 US Hwy 431

Albertville, AL

35950

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Showing 632 reviews

March 16, 2025

Very professional, and friendly. Answered all my questions very helpful! I would recommend going to this one! Loved their service More

by Janicelobell24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Report | Print
Mar 17, 2025 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us. We appreciate your kind words and business!!

March 15, 2025

They do great job nice and friendly people I get my Toyota Prius C serviced there ever 5,000 miles More

by sandrafleckenstein3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia is one
Report | Print
Mar 17, 2025 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us. We appreciate your kind words and business!!

March 01, 2025

Everybody is so helpful and nice from sales to services. Perks are great! Go visit! More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin/Service & Parker Rains /Sales
Report | Print
Mar 03, 2025 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words, recommendation and business.

February 25, 2025

Fast and very friendly service with no problems in and out very quickly with no wait. More

by garrylcouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
Report | Print
Feb 26, 2025 -

Sand Mountain Toyota responded

Thank you for reviewing our service department! We appreciate the kind words and business!!!

February 24, 2025

Drew and Chad were amazing! ! Easiest car experience of my life! Recommending them to everyone. More

by Lancemccord6810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Feb 26, 2025 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us! We appreciate the kind words about both Drew and Chad! Thank you for your business.

February 23, 2025

Friendly staff very efficient, gets you in and out with little waiting, will definitely be back for another service. More

by jkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Feb 24, 2025 -

Sand Mountain Toyota responded

Thank you for your positive feedback. We appreciate your kind words and business!

February 23, 2025

Service was as expected. Communication on computers need updating or reviewing. A few more smiles and friendliness would help. More

by judee.pritchett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt + one didn’t give name
Report | Print
Feb 24, 2025 -

Sand Mountain Toyota responded

Thank you for your feedback. We are sorry your expectations were not met this time but will work to make it better the next time you are in.

February 21, 2025

Great service as usual, honest and trustworthy for both sales and service. Wouldn't buy a Toyota from any other dealer! More

by SandMountainFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
Report | Print
Feb 24, 2025 -

Sand Mountain Toyota responded

Thank you so much for your review! We appreciate your kind words and business. Thanks for being a Fan!!

February 18, 2025

Jason in service is by far the best, great customer service he has been taking care of my vehicles for years More

by RICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 19, 2025 -

Sand Mountain Toyota responded

Thank you for your kind words about Jason! We appreciate your business and look forward to many more years or serving you!

February 18, 2025

Don't buy from Sand Mountain Toyota. Their used cars are lemons. I'm a senior citizen and have spent over $5,000 in repairs(even with an extended warranty). The service was great. BEWARE More

by monkeysuncle1958
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Feb 19, 2025 -

Sand Mountain Toyota responded

We are sorry you've had issues with the pre owned vehicle you purchased from us. Is this for a 2015 Honda Pilot you bought in April of 2023? We would love to try and help resolve the issue if you would contact us. You can ask for Jerry at 256-878-0789.

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