San Tan Ford - Service Center

Took my F150 on for its schedueled oil change and inspection yesterday, boy was i surprised when i got home from work that night and looked it over. First, off both side of the cowling molding are br inspection yesterday, boy was i surprised when i got home from work that night and looked it over. First, off both side of the cowling molding are broken, window molding on driver side is torn off and broken someone stuffed it down to hold it in place like i wouldnt notice. Second, my fender flair on the front driver side is broken, and you can only buy those in sets of four when you need to replace one at the cost of $500. Third, chipped paint at the top of my window and swirl marks in the paint along both sides of the truck. Lastly, greasy finger prints all along the doors and bedsides and grease inside my truck on the leather interior front and rear seats. The very first call i get from them regarding my truck after i dropped it off for its oil change was one saying my oil plug needed to be replaced because it was leaking alot of oil. I found this odd since my truck is garage kept and rarely driven and have never had a spot of oil under it, so im sure that was damaged there. Also truck came back with a lack of power as if it were detuned, rear end loose along with the tail gate. This is not the first time ive had trouble with them. Each time the truck goes in Im working on something they did wrong or cleaning it up. The very first time i had it serviced there my AFE intake was partially disassembled and never put back together, so i had to replace clamps and hose sections on that. They agreed to fix the damage on my truck they consider to "possibly" be their fault but not everything i listed. I would not recommend this dealership to anyone for buying a vehicle or service its been nothing but a nightmare for me with both. More

My car had engine check lite on. Code indicated cyl 1 misfire. Have hesitation and stalling problem. They said it was the battery. Put new battery in and still have same problems. Put old battery on sons misfire. Have hesitation and stalling problem. They said it was the battery. Put new battery in and still have same problems. Put old battery on sons car, working fine. Brought back again with misfire, stalling, and rough idle, they said they made adjustments. Still have same problem. Brought car back again with engine check lite on and cyl 7 misfire code. They replaced cyl 7 COP. Then I found out there are TSB on the problem and it was so bad with other models that warranties were extended. They knew about these problems and let be bring the car back 3 times and had to pay over $350.00 last time for what amounted to a spark plug change for 1 cylinder. You have to give then credit, they know how to make money because my car still has rough idle and stalling problem. I learned my lesson, I'll take the car to a recommended local neighborhood garage. A month ago I asked to see a fartory representative, and still no word. More