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San Tan Ford - Service Center

Gilbert, AZ

3.7
82 Reviews

82 Reviews of San Tan Ford - Service Center

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January 06, 2024

San Tan Ford has always been timely and honest with their service, which I appreciate greatly. I will say however, with a $70 oil change, would it kill them to put out a box of doughnuts in the waiting room More

by RattSack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
December 11, 2023

Possible miss-diagnosis of the source of an oil leak may have cost me hundreds of dollars. Every other service has been completed with no issues. The staff has always been friendly, attentive, and great t More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
December 08, 2023

San Tan Ford use to be the premier Ford dealer in Arizona, and had a superb serve center, but alas like everything else today, it has fallen way short. I have been a loyal customer since we bough More

by spares99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
October 21, 2023

The service manager was good to me but the tech did a poor job by leaving the oil cap off. Simple mistake but unacceptable. More

by 2023 base
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
October 20, 2023

As the local Ford dealer they not only represent themselves as a dealer and service center, they represent Ford Motor Company as a whole. Long story long, we had to sell our 2016 Ford Fusion with 69 More

by craig.r.zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
September 29, 2023

I took my Explorer in for The Works and a recall item. Brake pads, check rotors, oil change and belts were my main concern. Everything was done that I asked for, including a phone call to tell me about so More

by Cindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name - not listed.
Oct 02, 2023 -

Cindi responded

Highly recommended!

August 25, 2023

This dealership has the best Service Manager (Mike Peak) I've have ever dealt with. More

by ikgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peak
August 11, 2023

Very good service and treatment. I was always informed of the process of work on the vehicle. One of the biggest and clean waiting area of most dealerships. I highly recommend San Ta More

by jtk111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Degroot
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

service was excellent as always. requiring a 15 word minimum to complete survey is xx More

by hapnnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ashley
July 05, 2023

Courteous Personnel,Ashley and Eric kept me up to date till I picked up vehicle, it was washed More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in service department
2
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