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San Tan Ford - Service Center

Gilbert, AZ

3.7
81 Reviews

81 Reviews of San Tan Ford - Service Center

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September 24, 2024

This dealership is one of the best. Their staff is well informed and efficient. Their service is quick and done with a smile. You leave with a great feeling, and also knowing that every More

by wilajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weeks
September 07, 2024

I have been here 2 hours to get a new key fob. It's going to be another 20 min per service lady. I will never return to this dealership. 2. 5 hours to program a chip into a key fob is outrageous t More

by tpottsinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyree Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

top shelf service from tech who came to my house to update software after recall notice More

by smithmyronw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service tech gavin
July 18, 2024

Everyone here in sales is great, but the second your car needs service or maintenance prepare to be ignored. More

by GTmalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

For the 2nd time in 3 visits to San Tan Ford Service Center, I received my vehicle with grease all over the driver floor mat, carpet, side rail. They no longer put down paper mats to protect the carpet More

by karen2na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none of the above
April 15, 2024

I had to take my car back into San Tan after they replaced my front and rear brakes and did a brake fluid flush, because 2 weeks later my brake fluid light came on, turns out they stripped a screw or More

by melmcconn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
luke
April 12, 2024

I had a few troubles with my Lincoln Continental. James was my service advisor. He did an excellent job working with the insurance to get all my issues addressed. I would happily recommend San Tan Fo More

by Sandeep Rajamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

The service was exceptional. The advisor explained the issue and the solution. I was also given the ET (estimated time vehicle would be ready) and the cost. Exceptional Se More

by ilfall6789
Recommend Dealer
Yes
Employees Worked With
Kyle Wolfer
March 08, 2024

This review is for the Service Department at San Tan Ford. I had the most wonderful experience and I want to let everyone know! Joshua Bash is my Service Advisor. He is WONDERFUL!!! I have brought More

by Beth Rau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bash
January 06, 2024

San Tan Ford has always been timely and honest with their service, which I appreciate greatly. I will say however, with a $70 oil change, would it kill them to put out a box of doughnuts in the waiting room More

by RattSack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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