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San Tan Ford

Gilbert, AZ

4.4
1,164 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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1429 E Motorplex Loop

Gilbert, AZ

85297

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Showing 1,164 reviews

June 08, 2019

Ford Ranger Experience I was on a mission and Billy helped me complete it. We hopped into Ranger drove the entire grounds until we found exactly what I was seeking. The sa More

by JohnnyP44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

San Tan Ford responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

June 08, 2019

Great Experience! I was very nervous to shop for a car, as members of my family have had a lot of experiences with dishonest or unethical car salespeople in the past. H More

by CarShopper55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

San Tan Ford responded

Hi there, thank you so much for your great comments about John! We're glad you enjoyed your car buying experience here at San Tan Ford, and we hope to see you again soon. Take care!

June 08, 2019

Omg AMAZING!!!! John and I met on the phone first and he was so patient while I tried to figure out what I wanted. We met the next day and had our work cut out! I was More

by Csavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in finance and Chris the tech guy
Jun 15, 2019 -

San Tan Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to John and the team here at San Tan Ford! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

June 07, 2019

Bought a new 2019 Lariat The sales team was patient with us while we made the decision to purchase the truck. Once our decision was made the financing and delivery was a piece More

by The Gibsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

San Tan Ford responded

Hello, we're happy to hear you had a great experience with our sales team. Congratulations on your new truck! We appreciate your business and hope to see you again soon. Safe travels!

June 05, 2019

False advertisements and lies I purchased a vehicle on June 1st after seeing the add on their website. I walked into and quoted the price to the salesman. He said that doesn’t incl More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted
Jun 20, 2019 -

San Tan Ford responded

Hello, it is discouraging to hear of your experience at our dealership. We would appreciate the opportunity to address the concerns you brought up and work with you to resolve this situation. Please reach out to Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com and we will do our best to turn your experience around. We hope to hear from you soon.

Jul 08, 2019 -

Toyota responded

I reached out to the person below and left two voicemails. I have yet to hear, or get any response from the dealership. I did get a letter from my state saying that we needed our old license plate for vehicle registration. I’ve worked with many different types of dealerships, so far in terms of honesty and respect of people, San Tan Ford has been the worse to deal with. I’ve had two friends that were in the market for F-250 and I’ve referred them to Berge Ford. They were honest with me when I bought my original car.

June 03, 2019

Seamless, friendly, knowledgeable The things I would care to know in a review: The salesman here that I dealt with, were not pushy. Any questions I had were answered clearly, quickly More

by Burgerdude50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Jun 06, 2019 -

San Tan Ford responded

Hi there, thank you so much for your great comments about our team! We're glad you enjoyed your car buying experience here at San Tan Ford, and we hope to see you again soon. Take care!

June 02, 2019

A very positive customer experience with John Dye. I was very happy to have met John Dye and complete my car purchase with him., John is honest and worked hard to earn our business. I felt I could tr More

by Jim006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Paprocki
Jun 06, 2019 -

San Tan Ford responded

Hello, thank you for your kind words and congratulations on your new car! We're glad you had a great experience with John. We appreciate your business and look forward to your next visit!

May 31, 2019

Great customer service I worked with John Dye and he walked all over the lot to try to find the exact car that we were looking for. At the end of the day we ended with the p More

by Clint85139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

San Tan Ford responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2019

Exceptional Experience The sales team took the time to listen to our needs and helped us find the right vehicle at the right price. This is our second Sat Tan Ford purchase More

by Duane B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McKay
Jun 05, 2019 -

San Tan Ford responded

Duane, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2019

great treating by by Bill Duffy I was treated very pleasantly all involved thank you all involved were very , helpful in making the purchased satisfactory and making us a welcome pur More

by Topdog6295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

San Tan Ford responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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