San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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John was very professional and helpful. I would not hesitate to recommend him to anyone, and if I am ever in the market again to purchase a vehicle, I will definitely call John. hesitate to recommend him to anyone, and if I am ever in the market again to purchase a vehicle, I will definitely call John. More
Excellent service. Helpfully and friendly staff, especially John Dye, our sales rep. He took us out on a test drive like I have never had. Great car buying experience. Thank you for everything. especially John Dye, our sales rep. He took us out on a test drive like I have never had. Great car buying experience. Thank you for everything. More
John made this experience so pleasant! I received his reply on line immediately and made an appointment for the next day. We discussed what I was looking for and the availability. He presented all the o reply on line immediately and made an appointment for the next day. We discussed what I was looking for and the availability. He presented all the options and I choose what worked for me. I was dreading the experience of a car dealership, but he made it a very pleasant experience. I actually enjoyed the day😊 More
We had an excellent experience with John Dye this last weekend with our trade in/purchase. He listened to our wants without pushing any sales and made the process quick and painless. weekend with our trade in/purchase. He listened to our wants without pushing any sales and made the process quick and painless. More
Went in for warranty service and feel all they want to do is up sell you, and give you a attitude I will never buy anything thing from SanTan Ford or have anything serviced there. This is sad to have a larg is up sell you, and give you a attitude I will never buy anything thing from SanTan Ford or have anything serviced there. This is sad to have a large dealership in a great community that does not care about its customers. They tell you that they will get you a loaner and then there rental department calls wanting to rent you a car. Never has that happen to me at other dealerships. More
We worked with John Dye and his buddy Kenny. John was awesome, he was very personable and friendly. He worked hard for this deal. Ask about the glitter job (15 pax van with 8 kids). awesome, he was very personable and friendly. He worked hard for this deal. Ask about the glitter job (15 pax van with 8 kids). More
Conversational credibililty declined with each verifiably bogus claim. Busted in their lies, asked to leave instead of owning up to their dishonesty. Manager lacked deescalation skills. Difficult to do busin bogus claim. Busted in their lies, asked to leave instead of owning up to their dishonesty. Manager lacked deescalation skills. Difficult to do business with a dealership that invites you to their dealership only to serve you a bunch of B.S. Purchased 4 vehicles from this dealer. Never again after seeing how they handle being caught in their dishonesty. Not trustworthy. More
Actually, the Ford i bought was the one damaged in the shootout at San Tan Ford. White fully loaded explorer. Your team promised to take care of me. When i returned to discuss my options your manager Mik shootout at San Tan Ford. White fully loaded explorer. Your team promised to take care of me. When i returned to discuss my options your manager Mike told me i had only 3 Explorers to choose from. When neither of those worked for me, (i have a dog and needed the bench back seat) they pushed away from the table and rudely left. I was told they would just back out the sale. It was an awful experience. Your manager told me there were only 3 explorers available in the entire state of AZ. As it turns out, he lied right to my face. There was the perfect explorer a mile down the road at Earnhardt. Why didn't your team offer to get that explorer for me. I bought from you in good faith and expected that you would make things right. Instead i was treated horribly, simply because i wanted an explorer like the explorer that i bought. My experience with San Tan Ford may have soured my entire view of Ford. I did not buy an explorer, i may never buy another Ford after how i was treated. I will have to say the salesman Angel was very nice but got stuck in the middle when his manager took over the deal and tried to jam us into a car we didn't want. More
This is my third car from this location and many more to come. John Dye is definitely the guy you want to ask for. He’s very good at what he does. He’s looked out and cared for my family every time. Buying come. John Dye is definitely the guy you want to ask for. He’s very good at what he does. He’s looked out and cared for my family every time. Buying a car has never been more hassle free snd he has handled it from start to finish every time. This place is a 10/10!! More