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San Tan Ford

Gilbert, AZ

4.4
1,164 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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1429 E Motorplex Loop

Gilbert, AZ

85297

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Showing 1,164 reviews

June 16, 2021

John was very professional and helpful. I would not hesitate to recommend him to anyone, and if I am ever in the market again to purchase a vehicle, I will definitely call John. More

by wolfman211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Excellent service. Helpfully and friendly staff, especially John Dye, our sales rep. He took us out on a test drive like I have never had. Great car buying experience. Thank you for everything. More

by JF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

San Tan Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2021

John made this experience so pleasant! I received his reply on line immediately and made an appointment for the next day. We discussed what I was looking for and the availability. He presented all the o More

by Azsun85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

San Tan Ford responded

Hi, we're happy you found John to be so supportive during your experience here at San Tan Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

May 31, 2021

We had an excellent experience with John Dye this last weekend with our trade in/purchase. He listened to our wants without pushing any sales and made the process quick and painless. More

by Cori_554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

Great Experience! Definitely will be back to work with John Dye and the San Tan Ford team! Thank you and appreciate all of your kindness! More

by Jenn Michener
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

San Tan Ford responded

Hi Jenn, thank you for leaving such a great review and high star rating. We're looking forward to your next visit with us! Take care!

May 25, 2021

Went in for warranty service and feel all they want to do is up sell you, and give you a attitude I will never buy anything thing from SanTan Ford or have anything serviced there. This is sad to have a larg More

by Topcop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam in service
Jun 09, 2021 -

San Tan Ford responded

Hi, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please reach out to Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

May 24, 2021

We worked with John Dye and his buddy Kenny. John was awesome, he was very personable and friendly. He worked hard for this deal. Ask about the glitter job (15 pax van with 8 kids). More

by SkittlesAndPeaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

San Tan Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at San Tan Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2021

Conversational credibililty declined with each verifiably bogus claim. Busted in their lies, asked to leave instead of owning up to their dishonesty. Manager lacked deescalation skills. Difficult to do busin More

by TGICEO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali, Terrance, Rude Manager
Jun 07, 2021 -

San Tan Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at San Tan Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com and we will do our best to make this better. We hope to hear from you soon. Take care!

May 20, 2021

Actually, the Ford i bought was the one damaged in the shootout at San Tan Ford. White fully loaded explorer. Your team promised to take care of me. When i returned to discuss my options your manager Mik More

by Matt U
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jun 04, 2021 -

San Tan Ford responded

Hi Matt, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll contact Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

May 14, 2021

This is my third car from this location and many more to come. John Dye is definitely the guy you want to ask for. He’s very good at what he does. He’s looked out and cared for my family every time. Buying More

by Oakpointetim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance
May 17, 2021 -

San Tan Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at San Tan Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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