San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Crazy times we live in, unfortunately, with dealerships like, San Tan Ford, taking advantage of the people, and the circumstances. They are markings up their vehicles exponentially. The specific vehicle th like, San Tan Ford, taking advantage of the people, and the circumstances. They are markings up their vehicles exponentially. The specific vehicle that I wanted to purchase, had a markup of $10k, and from researching the car’s community, once had a markup of $15k at this location. It doesn’t end here, unfortunately. This dealership also adds things to the vehicle once delivered, such as window tint (not the best quality in the industry), edge guards, interior protection, and GPS. All of this adds an additional almost $3k to the vehicle. They are essentially double dipping with markups, and dealer installed add-ons. You can get much better quality “add-ons” locally in the community. I would consider paying for their add-ons, but not on top of a $10k markup. In the end, I would advise consumers to skip the middle man, and order directly from Ford. Additionally, I was able to find a dealership, not locally, that was not doing markups. Shame on this dealership for taking advantage of Ford consumers! Unless you have money to waste, look elsewhere. P.S. As I write this review, I just received a text from a salesperson that’s states, “We are not double dipping, we are trying to survive.” Aren’t we all? However, there’s a fine line that we don’t cross, when trying to survive. The message also try’s to protect the survey of this salesperson. He states, “And if you were to agree to buy the car at this point, in order to protect myself and the store it’s probably best we don’t do the deal, because I have to ask you for a perfect survey at the end of all this…. Sorry for the inconvenience.” Folks, you have been warned. Stay away from this dealer. I served two decades in the Air Force, this dealership is nice enough to have “Veterans Designated Parking” yet they still “need to survive” by taking advantage of people. The additional texts I just received, also gives me an uneasy feeling that these folks are not trying to win a lifetime customer, they are more concerned about their imagine. More
Great experience working with Erica and San Tan Ford. Went above and beyond in assisting us with our purchase!!! Went above and beyond in assisting us with our purchase!!! More
We ordered a 2022 F350 Platinum with John Dye. He was professional, well informed, efficient and a pleasure to work with. John triple checked the order with me to be sure the truck was ordered with all o professional, well informed, efficient and a pleasure to work with. John triple checked the order with me to be sure the truck was ordered with all options we wanted. I will recommend John to anyone who is interested in purchasing a vehicle from San Tan Ford. I look forward to further developing our relationship over the course of the build and delivery. More
It was amazing working with this team of people. They were extremely supportive and friendly. I would recommend this company to anybody. erica was the best!! were extremely supportive and friendly. I would recommend this company to anybody. erica was the best!! More
Erica and Tyler did an excellent job. They knew exactly what we wanted and were able to find the perfect fit! what we wanted and were able to find the perfect fit! More
Erica will help you get a great deal while meeting all you’re needs. I will definitely be purchasing from her again. you’re needs. I will definitely be purchasing from her again. More
Erica has a pleasant way about her. Very professional without the car sales persona, did not pressure and gave me time with the zero hassle approach. I am looking forward to doing business with her and S without the car sales persona, did not pressure and gave me time with the zero hassle approach. I am looking forward to doing business with her and San Tan Ford again in the future. More
I bought my Explorer from John Dye. He was great to work with. He came in 2 hours early to accommodate my schedule which I greatly appreciated. Look him up when you go in. Great service he made it all simp with. He came in 2 hours early to accommodate my schedule which I greatly appreciated. Look him up when you go in. Great service he made it all simple and easy. Thanks John! More
I previously had a service issue which was escalated to a true gentleman! It took me several months to get the information back to them, and incredibly Mike remembered me and the issue! He immediately re true gentleman! It took me several months to get the information back to them, and incredibly Mike remembered me and the issue! He immediately rectified the issue! I am thrilled with the service and recovery! Looking forward to using their services and buying my next car there! More
I went to Ford to order the 2022 Bronco. I was told at reception that there were two individuals that I needed to speak with regarding Bronco’s. One took me to the other, then passed me off to Billy Brady reception that there were two individuals that I needed to speak with regarding Bronco’s. One took me to the other, then passed me off to Billy Brady who I worked with. He didn’t have a very good understanding of the Ford website and how to order a Bronco. When I left, I have emailed numerous times asking for the order sheet and calculation. I haven’t heard anything in almost a month. This dealership passes the buck and doesn’t respond. Go somewhere else. More