San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I inquired about a maverick and said I had questions. A shelby reached out via email. And text, I didn't respond fast enough to Shelby's text and a Michael Bleichert reached out. Rather than provide cust A shelby reached out via email. And text, I didn't respond fast enough to Shelby's text and a Michael Bleichert reached out. Rather than provide customer service his response was. "This is Mike Cleichert and I am here at the dealership. I do not have a available Maverick at this time." Not a but if you have any questions I am here to help just we don't have any. It felt like it was a bother to talk to him. I have been dealing with several dealerhsips. Most are terrible so this doesn't surprise me. The internet Sales manager reached (Dustin Duff) out and tried to make up for it. But alas first impressions are the strongest. Clearly Mike doesn't care about setting up future sales. If you can't buy now I am not wasting my time is the vibe I got. (to be fair tone cannot be translated via text) I explained to Dustin what happened and how I felt. He asked if he could help with my questions. I told him no that I would be moving on to another dealership. Unfortunately I will never do business with San Tan Ford in the future because of this. I hope they will teach their people better etiquette when texting. More
I reviewed the Santan Ford web site and found the truck I had been looking for. I asked if the truck by stock number was still available and it was confirmed that it was there. I drove 1 1/2 hours to the d had been looking for. I asked if the truck by stock number was still available and it was confirmed that it was there. I drove 1 1/2 hours to the dealership to look at the truck. The sales person I was corresponding with drove the truck around to the front for me to see. It was not as shown on there web site or priced as shown on the sticked price listed on web site. The truck had been upgraded with the change the tires and interior. The price had increased in creased price by at least $12,000.00. Be very cautious of The Santan Ford web site as it will mislead you. I would not deal with Santan Ford. More
Everyone was pleasant and helpful from the initial greeting to driving away with my new vehicle. Great experience! greeting to driving away with my new vehicle. Great experience! More
John was very easy to work with. I was on the look out for an Edge. John was very kind and pleasant as we walked and drove around the lot seeking out the cars I saw on-line. Absolute I was on the look out for an Edge. John was very kind and pleasant as we walked and drove around the lot seeking out the cars I saw on-line. Absolutely no pressure, easy going. Very knowledgeable of the vehicles! I received a very fair deal on trade in and drove home a new Edge this afternoon. I will definitely return to San Tan Ford and seek John as my salesman! ( Not for awhile though John!) Thanks for all your help, much appreciated. More
Ask for Angel! He is amazing and makes the process really smooth. He goes above and beyond for his customers. I was in and out in 2 hours. He is amazing and makes the process really smooth. He goes above and beyond for his customers. I was in and out in 2 hours. More
Our sales person Erica was the best. Overall a great experience. Great sales team. Thanks Overall a great experience. Great sales team. Thanks More
Our sales person Erica was great. Not excited about the mandatory dealer add ons. Overall a pretty good experience. Not excited about the mandatory dealer add ons. Overall a pretty good experience. More
I’ve owned Ford vehicles my entire life, bought from many dealers, and this new buying experience with Erica was amazing. Erica is the best sales person I’ve ever had experience with. San Tan Ford Needs to g dealers, and this new buying experience with Erica was amazing. Erica is the best sales person I’ve ever had experience with. San Tan Ford Needs to give her a raise and a promotion! Thank You Erica and thanks to all the other amazing staff members, who as well were great. But Seriously, give Erica a raise, she deserves it! More
First vehicle, really Good service, Erica was really helpful helped me step by step recommended. helpful helped me step by step recommended. More
Wow! San Tan Ford has made buying my Bronco the best buying experience at a dealership. I recommend John Dye if you are purchasing a Ford. He is very ea San Tan Ford has made buying my Bronco the best buying experience at a dealership. I recommend John Dye if you are purchasing a Ford. He is very easy-going and knowledgeable about the vehicles. Make sure you ask for Andrew as your finance manager. He was great to work with, no pressure and to the point. More