San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I ordered a new 2022 F-250 and was able to get exactly what I wanted with a no-pressure sales experience AND no dealer markup. John Dye was great and understood exactly what I wanted and didn't try to ta what I wanted with a no-pressure sales experience AND no dealer markup. John Dye was great and understood exactly what I wanted and didn't try to talk me into options I didn't need. John kept me informed during the build process and was as excited as I was when the truck arrived! I love cars but hate the buying process because of my past dealership experiences. This experience was completely different thanks to John Dye. Need a new car or truck? Give John a call and he'll treat you right! More
Great dealership, clean and lots of inventory. John Dye was amazing to work with, easy buying process and no pressure to buy or buy something I didn’t want. I highly recommend coming here and give John Dye was amazing to work with, easy buying process and no pressure to buy or buy something I didn’t want. I highly recommend coming here and give John a call ahead of time of come in and ask for him, you won’t be disappointed. More
I chose Erica based on her reviews. They were correct. I recommend her and will use her for future vehicle purchases! Thanks, Erica. They were correct. I recommend her and will use her for future vehicle purchases! Thanks, Erica. More
Just recently bought a vehicle from them. I pushed to get the trade value for my truck, they came up 2 grand short so I felt okay. UNTIL I saw the listing for my old truck on their website. I pushed to get the trade value for my truck, they came up 2 grand short so I felt okay. UNTIL I saw the listing for my old truck on their website. There is NO WAY my old truck is worth 54 grand. Its the 2021 F-150 Sport 4x4 Velocity Blue/ Black interior with 23,409 miles. The trade value is only $49 grand. DO NOT DO NOT pay more than 49 grand for this truck. I told the sales managers they would do it and their response was they would put it up for MAYBE 51 grand. We all know dealerships OVER charge us, but San Tan Ford is by far the worst. The salesman even told my wife and I they over charge their new vehicles over $500. I bought that truck brand new under MSRP without being asked for money down. My advice is DO NOT buy from them unless you have extra money you want to waste! ZERO STARS AND WILL NOT REFER ANYONE! More
Erica was kind & offered assistance in helping me figure out what car will work for my price range. out what car will work for my price range. More
Save yourself $5k! Let me walk out the door after asking for their lowest price and returning with the exact same price as was on the windshield. Bought a vehicle here Let me walk out the door after asking for their lowest price and returning with the exact same price as was on the windshield. Bought a vehicle here previously and will not be returning. It’s bad enough the $5k market adjustment is being used and goes straight into the dealerships pockets…if you order a car, I was told there is no market adjustment…so a pure $5k profit for the dealership that Ford is NOT charging. *UPDATE* Robertos response was followed up with ~5 days of fumbling back and forth by a couple different sales folks. Finally spoke with the general sales manager today and was not willing to do anything either. So expect to pay sticker + $5k market adjustment here with no negotiation. Sad people are so accepting to pay $5k over what the MSRP is and further impacting the market and those that are trying to correct the market to only pay what it should cost. **UPDATE**There are several other FORD dealers in the valley that DO NOT charge a market adjustment or if they do it is in the $1000-2000 range...bought the vehicle I wanted at another dealer with no negotiating and no market adjustment...shame on you San Tan Ford More
John Dye was a very great person to work with! He made purchasing our 2022 Mustang Mach E very easy. If you are at this dealership I highly recommend asking to work with John if possible. If we ar He made purchasing our 2022 Mustang Mach E very easy. If you are at this dealership I highly recommend asking to work with John if possible. If we are to buy another ford vehicle in the future we will definitely go back to this dealership and look to work with John again! More
San Tan service has gone from bad to worse. Been using San Tan for my service needs for4 years and have seen a steady decline in this service department. The manager told me the service decli Been using San Tan for my service needs for4 years and have seen a steady decline in this service department. The manager told me the service decline was due to Covid and the labor market. She told me they have to put up with bad service advisors and technicians because "they can't find help, so we have to keep everyone regardless of their work ethic". Good for you San Tan wish you luck as this economy gets worse and the only thing that will keep you going is service. More
Erica was absolutely AMAZING! she made my experience with buying a new car super smooth & easy! Everyone at SanTan Ford was super nice and helpful & wanted to get me my car as fa she made my experience with buying a new car super smooth & easy! Everyone at SanTan Ford was super nice and helpful & wanted to get me my car as fast as they possibly could! More