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San Tan Ford
Gilbert, AZ
1,164 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
May 06, 2023
The dealership told us they would give us $6000. 00 for our trade in and when we were signing the papers it showed only $2000.00. We almost walked out but they changed their mind and told us they wo 00 for our trade in and when we were signing the papers it showed only $2000.00. We almost walked out but they changed their mind and told us they would give us that. They told us we should buy the extended warranty and we said we didn't want it. They charged us for it anyway. We are in the process of cancelling it now. I would not recommend this dealership to anyone. More
by stannard4
Employees Worked With
April 20, 2023
Erica was handsdown the best person I have ever worked with while purchasing a new vehicle. with while purchasing a new vehicle. More
by Northernperformancellc
Employees Worked With
April 16, 2023
Typical old school bait and switch type dealer. They keep you waiting all afternoon with the hopes you'll just sign quickly. I had them redo the contract twice because they kept adding fees, and up They keep you waiting all afternoon with the hopes you'll just sign quickly. I had them redo the contract twice because they kept adding fees, and upping the price. Would not honor military discount. Finance dept was outright rude. More
by disatisfied
Employees Worked With
don't remember
April 06, 2023
All my past experiences have been great. This one was rated only a four as my advisor was to get back to me regarding the rating on my brakes. To date I have not heard a thing. Very disappoi This one was rated only a four as my advisor was to get back to me regarding the rating on my brakes. To date I have not heard a thing. Very disappointing More
by Anita Lewis
Employees Worked With
Service advisor
March 12, 2023
I was impressed with the attentive and courteous service I received from all San Tan employees when buying my used 2014 Ford Edge. Jim Brady spotted the used car he knew I would like, Matt Romano priced out I received from all San Tan employees when buying my used 2014 Ford Edge. Jim Brady spotted the used car he knew I would like, Matt Romano priced out two vehicles for me, Tony in used cars vouched for the quality of the car, and Billy Duffy made it a painless process in financing. A positive experience all the way around! More
by tduh
Employees Worked With
February 26, 2023
Great experience with San Tan sales and accessories. Ford doesn't always make things easy but San Tan really got it done. Ford doesn't always make things easy but San Tan really got it done. More
by bigred
Employees Worked With
February 24, 2023
My teenage son’s Ford Mustang broke down and was requiring significant repairs. We decided to shop for a new Ford vehicle for him and decided on a Ford Maverick truck because of the price point and requiring significant repairs. We decided to shop for a new Ford vehicle for him and decided on a Ford Maverick truck because of the price point and features. San Tan Ford in Gilbert Az is still applying dealership markups in spite of notifications from the CEO of Ford to halt this practice. A $10k mark up on a $27k Ford Maverick is ridiculous. This sets a bad name for the Ford brand. My first vehicle I owned was a Ford Mustang but I will not be buying another tool Ford vehicle which is unfortunate because I was planning on replacing my 2008 Tundra with an F250 or Raptor in the near future. I imagine I am not the only consumer that feels this way. On a positive note, they did negotiate the mark up down $3k and added a spray in bed liner. But in the end the mark up because we can tactics have left a bad taste for the Ford brand and the San Tan Ford dealership. More
by DP
Employees Worked With
Chris Rico
February 18, 2023
Working with John Dye was an awesome experience. John actually started getting some information over the phone to cut down on the time we had to be there to purchase our lease. We had just left and John actually started getting some information over the phone to cut down on the time we had to be there to purchase our lease. We had just left and already on the expressway when I received a txt from John Dye advising me I left my Oakley jacket and the times that he would be there but if he was not there. It would be at the Reception Desk. I txt John to tell him I was almost there and John was there to meet me at the door with my jacket. John was very personable and very up beat and professional at all times. Will recommend John Dye. More
by tinacole117
Employees Worked With
