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San Tan Ford
Gilbert, AZ
1,163 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,163 reviews
February 16, 2009
My car had engine check lite on. Code indicated cyl 1 misfire. Have hesitation and stalling problem. They said it was the battery. Put new battery in and still have same problems. Put old battery on sons misfire. Have hesitation and stalling problem. They said it was the battery. Put new battery in and still have same problems. Put old battery on sons car, working fine. Brought back again with misfire, stalling, and rough idle, they said they made adjustments. Still have same problem. Brought car back again with engine check lite on and cyl 7 misfire code. They replaced cyl 7 COP. Then I found out there are TSB on the problem and it was so bad with other models that warranties were extended. They knew about these problems and let be bring the car back 3 times and had to pay over $350.00 last time for what amounted to a spark plug change for 1 cylinder. You have to give then credit, they know how to make money because my car still has rough idle and stalling problem. I learned my lesson, I'll take the car to a recommended local neighborhood garage. A month ago I asked to see a fartory representative, and still no word. More
by padh1217
Employees Worked With
Chris Strait
July 25, 2008
This dealorship deals in high pressure sales and other trick techniques to get you to purchase a car. The staff I worked w/ were socially appropriate and glad to help- until I decided to take some time to trick techniques to get you to purchase a car. The staff I worked w/ were socially appropriate and glad to help- until I decided to take some time to think over the deal they were offering. At that point one of the staff members tried to bully me into buying the car. He was very inappropriate. When it came down to reviewing the deal they were offering it just seemed off. I ended up going to Avondale Toyota and bought a car- very easy- straight forward, no games and no hassle. More
by arizonagal
Employees Worked With
salesman and manager
March 17, 2008
We requested price quotes on a new 2008 Edge from several ford dealers in the Phoenix and East Valley area using the Internet. San Tan ford was by far the most responsive and gave us a great price on severa ford dealers in the Phoenix and East Valley area using the Internet. San Tan ford was by far the most responsive and gave us a great price on several new Edge's they had in stock. When we visited the dealership we were introduced to Chris Guerrero, the owner. Chris was very genuine and none of his people were high pressure or deceitful like some of the people we had run into at other dealerships. Chris let me and my wife drive the new Edge we were most interested in over the weekend and on Monday we went back to the store and completed the paperwork. The whole experience was really the best we have ever benn treated by any car dealer... I have been buying cars for over 34 years and am not inexperienced. San Tan ford is the type of dealership people should buy their cars from because Chris Guerrero runs a first class customer focused operation. The facilities are brand new and well designed which also makes San Tan a good place to do business with. We highly recommend this dealership and will be going out of our way to recommend the store to our co-workers, neighbors and friends. More
by ralphpaglia
Employees Worked With
Chris Guerrero
