San Tan Ford

HECK NO I WOULD NOT RECOMMEND THIS DEALERSHIP! My wife, 3 month old daughter and I came to this dealership to try and find a new crossover SUV for my wife... obviously bringing our daughter and car seat with month old daughter and I came to this dealership to try and find a new crossover SUV for my wife... obviously bringing our daughter and car seat with to make sure everything fits- we were immediately attacked by the vulture Abraham who seemed to be on his CELL PHONE with headphones in his ears while he was talking to us. We walk in and right off the bat inform him that we are not purchasing a car that day, but will be back in 2-3 weeks to purchase since we still had other cars to test drive... his response "just buy a car today and dont worry about shopping anymore"... YEA RIGHT. we tell him we want to see 2 different suv's (escape, edge, explorer) but we needed to check them out and possibly test drive... I asked if he had any of them close to the dealership doors so i dont have to schlep my daughter and carseat around all day and he told us that "it is inconvenient to do that". My wife and daughter went to the car, while i went and spoke to a "Sales Manager", Charlie Tate (whos business card says "sales consultant"...) i tell him of our complaints and his response is "well, he's our #1 sales person so he always wants to make a sale- and maybe he didnt have time to do that"... Charlie also commented on the fact that our daughter was with us saying "maybe you should look at cars when you dont have your daughter with you"- THATS THE WHOLE REASON SHE'S WITH! SO WE CAN FEEL COMFORTABLE WITH HER IN THE NEW CAR! He also proceeds to tell me that "Maybe because Abraham is from Africa, so a lot of the things he says comes off rude"... to me, ALL of these comments are unnaceptable... Charlie obviously didnt care about our business, nor did Abraham... we will NEVER purchase ANYTHING from this dealership- which is a shame because my dad is an engineer for Ford, and it would have been a GUARANTEED SALE- we later went to CardinaleWay Mazda and purchased a 2011 CX-7 for 28k... Abraham missed out on a $30,000 sale! I think it also states something about this dealership when reading the reviews, half of the peopel writing these cant remember who they worked with! More

We went thru several people before we met her. Honest and sincere and alwawe recommend her to all friends and family.ys with a smile. sincere and alwawe recommend her to all friends and family.ys with a smile. More

Outstanding buying experience from start to finish. Everybody was friendly and helpful. When I went to the dealership I did not think I would be able to find the a car with everything I wanted for a p Everybody was friendly and helpful. When I went to the dealership I did not think I would be able to find the a car with everything I wanted for a price I was comfortable with. The staff worked a great deal and I love the car. The process was quick and easy. I can't say enough about the way I was treated by the staff. From the front receptionist to the sales staff and financing. Great service! More

GREAT EXPERIENCE WITH AMANDA AND ON THROUGH FINANCE. ATTRACTIVE DEALERSHIP AND GREAT INVENTORY. EVEN THOUGH DEALERSHIP WAS 50 MILES FROM MY HOME IT WAS WELL WORTH IT. ONLY NEGATIVE IS THE DEALER ADDS SU ATTRACTIVE DEALERSHIP AND GREAT INVENTORY. EVEN THOUGH DEALERSHIP WAS 50 MILES FROM MY HOME IT WAS WELL WORTH IT. ONLY NEGATIVE IS THE DEALER ADDS SUCH AS DESERT PROTECTION PACKAGE WHICH , TO THEIR CREDIT, WAS REDUCED. THESE TYPE OF ADDS HAVE BEN DEAL BREAKERS IN THE PAST, BUT GREAT PRICING MADE IT EASIER TO HANDLE. More

I had not planned on upgrading my F150 FX4 for another 2 years, upon completion of my auto loan. However, with the trade-in offer and rebate incentives, we were able to agree upon a price which left me ver years, upon completion of my auto loan. However, with the trade-in offer and rebate incentives, we were able to agree upon a price which left me very happy and satisfied. And the new 2011 F150 is even nicer than I expected. Everyone at SanTan Ford made the process as hassle-free as possible. I was not pressured into anything I did not want. More

I HAD A VERY PLEASING TIME AT SAN TAN FORD. EVERYONE WAS VERY HELPFUL. BRETT IS REAL KNOWLEDGEABLE ABOUT FORD PRODUCTS.HE ALSO HAS VERY NICE PERSON. A PERSON WHOM YOU CAN TRUST FOR THE TRUTH. RAMES WAS ALSO VERY HELPFUL. BRETT IS REAL KNOWLEDGEABLE ABOUT FORD PRODUCTS.HE ALSO HAS VERY NICE PERSON. A PERSON WHOM YOU CAN TRUST FOR THE TRUTH. RAMES WAS ALSO A REAL HELP IN THE FINANCE DEPT. OVERALL WOULD RECOMEND DEALERSHIP TO EVERYONE. THANKS AGAIN DALE RHODES More

Seems obvious this dealer has a lot of their own employees rating it from the biased 5 point reviews. But I'm a dissatisfied customer, so please believe this review. I bought a San Tan Ford Lemon employees rating it from the biased 5 point reviews. But I'm a dissatisfied customer, so please believe this review. I bought a San Tan Ford Lemon 4 years ago, I've taken it into San Tan Ford Service several times for repairs. San Tan Ford can't seem to find what is wrong with it. Sometimes they say they've fixed it and sometimes they say nothing is wrong. This is all warranty work, so they don't have a choice but to work on it. I finally took it to an independent repair place and they found 3 defective parts causing my car to stall constantly. I took those parts back to Ken at San Tan Ford and they deny there is anything wrong and refuse to reimburse me since I went elsewhere. I had to go elsewhere to get it FIXED. I'm done with San Tan Ford and recommend ANYWHERE ELSE. More

Not only would I not recommend them, after 33 years of Ford ownership, I'll never buy another Ford and the experiences with this dealership are the reason. Unless you know exactly what the problems are wi Ford ownership, I'll never buy another Ford and the experiences with this dealership are the reason. Unless you know exactly what the problems are with your car, don't go there for service. I gave them a description of what I felt was wrong, so the service dept. only looked into that, said nothing was wrong and fixed nothing. After several visits to get the issues fixed, the got worse and SURPRISE, my warranty is now expired. Now they seem to have the intelligence to diagnose the problem and for a mere $1000 they will fix it. More

all of the personel at the dealership have been very helpful and curtious. I think that they are very business like without being overly agressive in their approch to all the matters for the sale and fi helpful and curtious. I think that they are very business like without being overly agressive in their approch to all the matters for the sale and financing of the vehicle i purchased. Their responce to a damaged molding was very positive and non confrontational, replaced with no hassel. The San Tan Foord team is great befor,during,and after the sale. Keep up the good work. More

San Tan Sales employees were knowledgeable,helpful and worked very hard to get Karen and I the car we wanted at the price we could afford. All questions we asked were answered to our satisfaction. I was v worked very hard to get Karen and I the car we wanted at the price we could afford. All questions we asked were answered to our satisfaction. I was very pleased with my San Tan experience. I intend to look to San Tan foe my next purchase. More