San Tan Ford

“What a joke. This place has their "Quicklane" performing work that should be getting done by one of their professional technicians, i had Thousands of dollars worth of work done and when i walked performing work that should be getting done by one of their professional technicians, i had Thousands of dollars worth of work done and when i walked around the back to peek in on my vehicle i noticed several quicklane guys standing around my truck scratching their heads, trying to get my radiator out, hammering on parts and obviously breaking things due to there lack of knowledge or skills. this must be the dealerships way of getting the most of there money, have the guys that just got out of school and know nothing, fix peoples cars because they are willing to work for peanuts, instead of sending the work to a higher paid, qualified technician. If you want your car worked on by a guy that makes 8 dollars an hour and has a tackle box for a tool box. this is your dealership! when i attempted to talk to the shop forman mike, he was obviously too busy on his cell phone to speak with me, he just raised his finger as if to tell me that whomever he was talking to on the phone was more important than a concerned customer, then walked away out the back door and disappeared. I just paid my bill and went home, upset and disgusted by this so called ford dealership, when i parked in my driveway i noticed a clunk noise, so instead of going back and having another clown hack up my explorer i decided to climb underneath and take a look, my ball joint on one side had the nut started on it but was not tightened! and the lug nuts were loose on one wheel!!. luckily my wheel did not fall off and cause an accident. This is the worst dealership i have ever been too. backyard labor skills at a dealership premium cost. I wouldn't send my worst enemy to this pathetic excuse of a dealership. NEVER AGAIN. BOYCOTT SAN TAN FORD or you will be sorry. Bill” More

We just bought a new Ford fusion hybid last week. Couldn't be happer! San Tan Ford is a fun place to spend the afternoon. Shout-outs to the team: Mike Dunlevy our sales manager. Super nice guy and di Couldn't be happer! San Tan Ford is a fun place to spend the afternoon. Shout-outs to the team: Mike Dunlevy our sales manager. Super nice guy and didn't have a heart attack with my test drive. Jimmy in credit. Worked oh so hard to figure out trade in and get us a good payment plan and didn't cry when he saw our credit scores. Our finance guy Johan who has 8 kids who should get a job reading to kids as much stuff he has to read and go over with you. And Ryan the inservice guy. Knows phones and cars inside and out. And a special shout out to customer relations Anne Pierce. We had just a minor little issue and she helped us right out. Super customer service, super experience at San Tan Ford! More

Absolute WORST buying experience of my life. I will never purchase another vehicle at San Tan Ford ever again. I should have listened to all the bad reviews on various rating sites. Extremely poor customer s purchase another vehicle at San Tan Ford ever again. I should have listened to all the bad reviews on various rating sites. Extremely poor customer service. I had my own financing in place with Chase Financial & their sales rep, Scott, flat out LIED & said that we could get financed at San Tan through Chase, which we later learned was not the truth. This was after we received a payment agreement from US Bank. Their finance director, Josh, also lied when we asked again if the loan would be through Chase, and he said if that's what was worked out then that's who would have the loan. I am EXTREMELY disappointed to say the least and now have to do twice the work to get this loan back with Chase. More

This was my daughters first experience purchasing a car. This was my daughters first experience purchasing a car. We had the pleasure of working with Andreas. Not only did he greet us with a smile - he This was my daughters first experience purchasing a car. We had the pleasure of working with Andreas. Not only did he greet us with a smile - he was very helpful in making sure we got exactly what she was looking for at the price she could afford. From the minute we walked through the doors, everything was handled very professionally. Andreas explained each and every step in detail - so she knew exactly what to expect. She never once felt intimidated or pressured. Thank you to Bob Johnston, who referred us to San Tan Ford. He is always willing to go above and beyond in making sure we felt at ease and were well taken care of. Thanks for answering all of her questions, pointing her in the right direction and for making her feel like part of the San Tan Ford family. We have nothing but positive things to say about each level of the buying process. From Bob to Andreas and everyone that helped make this purchase a pleasant one....thank you!! Her entire experience was excellent and we have one happy girl!!! We will definitely be buying from San Tan Ford when we make our next purchase! More

Had a great experience with the overall purchase of my truck. Kieran was my salesman and was friendly and knowledgeable on the product. I was never pressured into anything. I would highly recommend shoppi truck. Kieran was my salesman and was friendly and knowledgeable on the product. I was never pressured into anything. I would highly recommend shopping at this ford dealer. More

We have been to this dealership twice and both times the vultures barely let you out of the car before attacking. Then they like to get your keys and hide them from you when negotiating. Worst dealersh vultures barely let you out of the car before attacking. Then they like to get your keys and hide them from you when negotiating. Worst dealership I've been to. I would never buy a car from them. Also we asked to have them email us some information and the sales manager said they'd do it first thing in the morning. That was a week ago and nothing. Not like we'd buy from them but you'd think they'd care about keeping their word. Horrible sales practices. More