San Tan Ford

very helpfull. not too pushy. let us take our time. great people to work with. didnt make us feel rushed. they took the time to explain everything. we definatly would recommend shopping here. and the fo great people to work with. didnt make us feel rushed. they took the time to explain everything. we definatly would recommend shopping here. and the ford car is pretty nice too. More

Purchase a 2017 Escape Justin was knowledgeable & very helpful in pointing out the new features of each model that I looked at. Helped us chose the right car for our budget. Justin was knowledgeable & very helpful in pointing out the new features of each model that I looked at. Helped us chose the right car for our budget. He was friendly, & considerate (cuz he even provided us with lunch which was unexpected - my husband is diabetic & had to eat on a certain time), while waiting for our financing paperwork. He got a great sense of humor. I want to add, he was quick to respond on my internet inquiry on an Escape & even provided several models w/different features that I can browse on my own time. He's very efficient. He made our purchase a pleasant experience. More

Shannon Hendon is a ROCKSTAR This is the 2nd vehicle we've purchased from Shannon in one month. Highly recommend her!! Shannon exceeded our expectations and her attention to deta This is the 2nd vehicle we've purchased from Shannon in one month. Highly recommend her!! Shannon exceeded our expectations and her attention to detail is spot on! Great follow through even after we left the dealership. More

Pleasurable in most ways For the most part, our car buying experience was pleasurable. Shannon was very nice and she really got went out of her way to accommodate us. As first For the most part, our car buying experience was pleasurable. Shannon was very nice and she really got went out of her way to accommodate us. As first time buyers we learned a lot from this experience, and I'm glad that we were able to get the car we wanted all due to Shannon and Chris. There were a couple of negatives though. First we were not shown our car before we signed, as first time buyers we really didn't know about this and ultimately we did not end up with the car we thought we were getting,but we are ok with that this time around since the price is ok. Secondly the negotiations tactics were a little off putting and it makes us feel like they were seizing an opportunity since we are first time buyers . I say this due to us having x-plan and the price should of been a set price but the pricing was all over the place and we had to die hard negotiations before we bought a car which should not happen with x-plan. All around though we love our car and we will definitely buy a car from San Tan Ford again. Shannon and Chris are excellent sales people and made are experience very good. More

Call me back? Lousy. Offer on my trade was $3k less than two other dealerships. They were not reasonable, didn't call me back when they said they would. And I ga Lousy. Offer on my trade was $3k less than two other dealerships. They were not reasonable, didn't call me back when they said they would. And I gave them multiple opportunities. I see their 2 star rating on Yelp Makes sense. More

Good experience I had a great experience working with Chris. I've been saving to purchase a Ford F150 for a while, and he made the process quite easy. Chris was very I had a great experience working with Chris. I've been saving to purchase a Ford F150 for a while, and he made the process quite easy. Chris was very patient while allowing me to look at different models and helped me make the best decision for me. More

Caution buying from this dealership I would use extreme caution before buying from this establishment. They are actually pretty terrible and fit the stereotype of a dealer ship. They w I would use extreme caution before buying from this establishment. They are actually pretty terrible and fit the stereotype of a dealer ship. They will flat out lie, and will throw in added cost wherever they can. They should not be trusted at all. They used car sales manger is a joke. Please look elsewhere before finalizing your purchase. Items of concern: Interest rate differences, added built in cost that they seperate from the vehicle amount. Run................... from this place. More

Walked away with a great ride along with a great price I came in wanting to trade in my lease. San Tan Ford worked hard to get me a great deal. They never gave up! Now I have my own vehicle! Thx again! I came in wanting to trade in my lease. San Tan Ford worked hard to get me a great deal. They never gave up! Now I have my own vehicle! Thx again! More

Returning customer for vehicle purchase number two I just traded in my 2010 F150 (originally purchased here) for a 2016 Explorer. The trade-in price I received was fair (and in line with CarMax apprais I just traded in my 2010 F150 (originally purchased here) for a 2016 Explorer. The trade-in price I received was fair (and in line with CarMax appraisal) and the purchase price on the vehicle was amazing. I'm a researcher-to-death kind of guy and I am extremely happy with the experience and prices. My wife's 2013 Ford Fusion was purchased through the Costo Auto Program, so I was determined to buy the 2016 Explorer this way, but San Tan's price ended up being better than the Coscto price. Also, we've been having our Fords serviced here since 2009. Their service department is the best we've ever used which makes coming back to San Tan Ford for a purchase that much easier. More

For the last 20 years I have been a Ford guy! With having my 2010 Ford Escape serviced at San Tan after moving to Arizona from the East Coast I have been very pleased with your great service and a With having my 2010 Ford Escape serviced at San Tan after moving to Arizona from the East Coast I have been very pleased with your great service and always getting sound advice from both Eric's in your service group. However, I noticed when I pulled in your sales people use to jump on me almost to try and sell me a Ford. About three month ago I decided to buy a 2016 Ford EDGE and Chapman Ford had a good price but San Tan Ford had the great service record with me. Of course I didn't have to be sold on a Ford just on a fair price and a good service record. So, San Tan Ford won my business. More