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San Tan Ford
Gilbert, AZ
1,181 Reviews
Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with San Tan Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 480-621-3777 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,181 reviews
October 20, 2023
As the local Ford dealer they not only represent themselves as a dealer and service center, they represent Ford Motor Company as a whole. Long story long, we had to sell our 2016 Ford Fusion with 69 themselves as a dealer and service center, they represent Ford Motor Company as a whole. Long story long, we had to sell our 2016 Ford Fusion with 69,096 miles on it for $1200.00 to a wholesale "junker" company today due to a vavle failure causing a need for a complete engine replacement. We replacement the engine via our extended warranty (purchased with the new car) due to a known problem with the 1.5 Eco Boost engine the Ford Motor Company issued a service bulletin on a little over 2 years ago at 55,000 miles. The car was purchased new from San Tan Ford. During the whole process we had zero support from San Tan Ford or Ford Motor Company and was told all along this will be an out of pocket expense, $9,000.00! I will never service another vehicle at San Tan Ford, I have had 3 Ford F150's for work trucks, and put 1000 miles per week on them, and we will never buy a new Ford vehicld again even though our family has been buying Fords in AZ and WI for over 50 years. I have never been more frustrated with a 100% paid of vehicle thinking you will use it for 3-5 more years only to sell it for $1200.00, where in good working order we could sell it for $12,000.00 based on current miles. More
by craig.r.zimmerman
Employees Worked With
NA
October 19, 2023
John Dye was most helpful from the day we discussed placing our order for a new 2023 Mustang Mach-E until the day it arrived, and we drove it off of the lot. If you need a car, check with John. Great placing our order for a new 2023 Mustang Mach-E until the day it arrived, and we drove it off of the lot. If you need a car, check with John. Great guy. More
by AzYooper
Employees Worked With
October 03, 2023
My wife and I got a chance to work with Erica to buy our new bronco! She got us exactly what we wanted with our traded in. Along with getting the exact bronco we wanted without compromise. Car buying can be new bronco! She got us exactly what we wanted with our traded in. Along with getting the exact bronco we wanted without compromise. Car buying can be tedious and she made it as painless as possible. I would recommend working with her and SanTan Ford to anyone. 10/10 experience More
by Cassidywaln28
Employees Worked With
Erica Cebreros
September 30, 2023
Sales people are friendly and informative. I never felt pressured or pushed by them. Each person I spoke with was very helpful with my questions I never felt pressured or pushed by them. Each person I spoke with was very helpful with my questions More
by Bren
Employees Worked With
Erica Cebreros
September 30, 2023
I had a very pleasant experience purchasing my new car at San Tan Ford yesterday. My sales person, Erica Cebreros, was amazing. I was in and out in about 3 hours with no haggling or frustration. Steve in fin San Tan Ford yesterday. My sales person, Erica Cebreros, was amazing. I was in and out in about 3 hours with no haggling or frustration. Steve in financing had all the paperwork ready to go as well. All in all I was very pleasantly surprised. Best car shopping experience I have ever had! More
by Dlbeson
Employees Worked With
Steve in Finance, Erica Cebreros
September 29, 2023
I took my Explorer in for The Works and a recall item. Brake pads, check rotors, oil change and belts were my main concern. Everything was done that I asked for, including a phone call to tell me about so Brake pads, check rotors, oil change and belts were my main concern. Everything was done that I asked for, including a phone call to tell me about some other issues found and my repair options. The work was done in a timely matter and everyone I dealt with was great. More
by Cindi
Employees Worked With
Don't know her name - not listed.
September 25, 2023
John was so helpful and kind! He has helped me find 2 awesome vehicles that give me no issues! I recommend him and San tan Ford to everyone i know. He has helped me find 2 awesome vehicles that give me no issues! I recommend him and San tan Ford to everyone i know. More
by Brittany C
Employees Worked With
