San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
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What a warm welcome I had to a new city AND a new dealership! This was my first time using this dealership, as me and my husband are new to San Marcos. I was very happy with the service from “drop dealership! This was my first time using this dealership, as me and my husband are new to San Marcos. I was very happy with the service from “drop off” to “pick up”! Very professional and approachable Advisors! I loved getting the courtesy car wash and quick vacuum too!!! I plan on using this dealership for all of my car’s needs! Thank You Alexander for a great experience! 😊 More
Rotated tires on Monday 6/26. When I got home I was missing a hubcap. 24k miles, two trips to California and back, no problem. Rotate my tires and a hub cap falls off. Call se When I got home I was missing a hubcap. 24k miles, two trips to California and back, no problem. Rotate my tires and a hub cap falls off. Call service and they say they'll have the service tech call me. Nope! Then they call me on Friday 6/30 and leave a message about my customer satisfaction. I call the number several times. No answer. I was prepared to suck it up and replace it myself, and all that call did was tick me off all over again. It's reached the point where I really hate to hire anyone, to do anything, because somehow, in some way, they just can't get it right. The service was fast. I'll give you that. Now I need to see what they go for through the dealer. If the mark up is 200 percent (probably), I'll order one myself online. Thanks More
Awesome sales staff. We felt that our salesman (Charles Gonzales) really worked with us to get us in the vehicle that we wanted. We wouldn’t hesitate to go with them agai We felt that our salesman (Charles Gonzales) really worked with us to get us in the vehicle that we wanted. We wouldn’t hesitate to go with them again. More
When I pulled up for an oil change I had to ask a service guy where do I go for service as someone usually comes out and greets me. He then said “you do know this is the dodge dealership right” of course I k guy where do I go for service as someone usually comes out and greets me. He then said “you do know this is the dodge dealership right” of course I know that this is where I got my car from. I’ve had a couple issues with the service department being condescending. Also didn’t explain to me the negative marks on my inspection report even tho I asked him, he simply replied “I don’t know they didn’t tell me about it” More
Traded in a vehicle on new and price told wasn't given and finance didn't talk any figures on contract and got me on a warranty I didn't approve. I will never purchase there again or recommend this dealer and finance didn't talk any figures on contract and got me on a warranty I didn't approve. I will never purchase there again or recommend this dealership. And to top it off...I never received any contract of my trade/ pricing or the warranty they put on my loan...no paperwork at all...if you purchase from there do not have finance woman do your financing...total scam to make her money...so disgusted with this dealership....and this isn't what I really want to say...im keeping it pleasant but truthful. More
Salesman is pleasant and listens to my concerns about my vehicle I don't remember his name but will continue to take my car back for service in the future vehicle I don't remember his name but will continue to take my car back for service in the future More