San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
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New used car I went in freaking out about not have a car or money to put down for it but David was amazing and walked me through all options! They really do everyt I went in freaking out about not have a car or money to put down for it but David was amazing and walked me through all options! They really do everything to help their customers and in a timely fashion More
Purchase of new car Wonderful experience with professional, knowledgable employees. Our salesman, Rhette Robinson, was patient & never attempted to aggressively "oversel Wonderful experience with professional, knowledgable employees. Our salesman, Rhette Robinson, was patient & never attempted to aggressively "oversell" us on any point. He was honest in what options would best serve our family and budget. In 25 years of buying, selling and trading vehicles; this is by far the BEST car buying experience we have ever experienced. We had endless questions & inevitably consumed a large portion of his afternoon/evening trying to find the perfect fit for us. However, he never made us feel rushed or as if we were inconveniencing him in any way. His knowledge of the product he represents and markets was reassuring and impressive. We will definitely be referring our friends and family to this dealership & to Mr. Robinson. We also have every intention of being repeat customers to this establishment. We are VERY satisfied customers! More
First time for maintenance I recently moved and have always had my maintenance done at other dodge dealerships for this vehicle. This dealership is better then all other dodge d I recently moved and have always had my maintenance done at other dodge dealerships for this vehicle. This dealership is better then all other dodge dealerships I have been to. So many factors into the quality of service provided here that I can't list them all but will try. I was greeted at my vehicle and was put in the system as soon as i got there. Fealt welcomed and was instantly provided with options and information for serveral things I wanted to discuss about maintenance. The waiting area is great. I was given updates on status, and was comfortable with nice seating, coffee and doughnuts. I will be back for all maintenance and to buy my next vehicle because it is apparent this dealership cares about their customers. More
Fast, reliable, awesome service I loved it. Eventhough I have a bit hassle and problem with the new car, but then they made it up really quick so i’m a happy man with 2018 Jeep Compa I loved it. Eventhough I have a bit hassle and problem with the new car, but then they made it up really quick so i’m a happy man with 2018 Jeep Compass now. Brendan, you the best brother! More
Fast and friendly service I am so glad that I took my vehicle to get repaired here. They completed the repair and the recall on my vehicle. My vehicle was ready by early aft I am so glad that I took my vehicle to get repaired here. They completed the repair and the recall on my vehicle. My vehicle was ready by early afternoon. I really liked that they washed my car. I thought the overall customer service was awesome. More
Professional The dealership was very professional. I had been to other service departments that treated my like I was just a number, but San Marcos was different. The dealership was very professional. I had been to other service departments that treated my like I was just a number, but San Marcos was different. From the time I arrived until the time they were finished with my vehicle, I felt like they really cared for my business. That is a commodity in today's world. More
Broken Promises and Selling Me Parts I Didn't Need For seven days my jeep stayed in their shop diagnosed with promises every day they would get right on it the following morning and contact me. On For seven days my jeep stayed in their shop diagnosed with promises every day they would get right on it the following morning and contact me. On the seventh day they informed me that my total bill would exceed $6,000 for a REBUILT transmission and transmission cooler. Withing minutes I had quotes for the same REBUILT transmission for half the price with assurances that a transmission cooler did not need to be replaced. This is the way dealerships used to operate. Apparently San Marcos Chrysler Dodge Jeep Ram have returned to selling parts their customers don't need. More
New purchase My husband and I are proud owners of a 2018 dodge truck thanks to 2 gentleman at San Marcos dodge . a very big thank u to Robert and Armando !!! We di My husband and I are proud owners of a 2018 dodge truck thanks to 2 gentleman at San Marcos dodge . a very big thank u to Robert and Armando !!! We didn't think it was possible and you didnt give up on us . we are truly thankful and big my recommend going to you guys ! Your amazing and made our journey as smooth and comfortable as it could have ever been ! More
Oil change Fast friendly service. Will definitely be returning. Provided me with an offer that saves me money in the long run and allowed me to use one of the se Fast friendly service. Will definitely be returning. Provided me with an offer that saves me money in the long run and allowed me to use one of the services I bought the same day. Thank you More
False advertising Beware online price differs by thousands on Car lot, false advertisement there is no fine print and they jacked up price more then worth saying it's a Beware online price differs by thousands on Car lot, false advertisement there is no fine print and they jacked up price more then worth saying it's an only cash value price but don't advertise online, also they charge a 499.00 price additional for purchasing a car from them?. Beware More