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San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 685 reviews
September 20, 2018
Oil change Over priced for the filters and oil change damaged items that where in the bed of my truck. I will not recommend service to anyone. Over priced for the filters and oil change damaged items that where in the bed of my truck. I will not recommend service to anyone. More
by Johnny1234567890
Employees Worked With
James Cruz
September 11, 2018
Excellent experience My recent visit was excellent. Randall my advisor did an awesome job getting me scheduled. Once I was there he greeted me like family and made sure I My recent visit was excellent. Randall my advisor did an awesome job getting me scheduled. Once I was there he greeted me like family and made sure I knew what was going to happen. The repairs were completed quicker than promised and my vehicle returned cleaner than when I brought it. Great job More
by Geofft
Employees Worked With
Randall Randolf
August 29, 2018
Best I've experienced I'm from the Beaumont Texas area. With 49000 in my 2016 Ram, I've has my truck serviced several times at dealers in the Beaumont Texas area where I'm I'm from the Beaumont Texas area. With 49000 in my 2016 Ram, I've has my truck serviced several times at dealers in the Beaumont Texas area where I'm from. In comparison, Y'ALL WERE INCREDIBLE. I've never been to a friendlier Ram dealer. To top it off, you did a better job washing my truck than the car wash where I spent $30, and your dog friendly. Y'all have got to be the best in the U.S.A. More
by tomkay
Employees Worked With
James Cruz
August 19, 2018
Amazing service I went in nervous about getting a new car and my salesman Mathew was awesome. He made it easy and I recommend him. Matt told me. It to worry about it I went in nervous about getting a new car and my salesman Mathew was awesome. He made it easy and I recommend him. Matt told me. It to worry about it and he would do all the hard work for me. It was a great experience. More
by Pedrojr210
Employees Worked With
Matthew Standhart
August 17, 2018
Fast, friendly recall repair The 2017 Chrysler Pacifica brought in for recall was repaired in a timely manner by Randall. So friendly and excellent service. Will recommend your de The 2017 Chrysler Pacifica brought in for recall was repaired in a timely manner by Randall. So friendly and excellent service. Will recommend your dealership More
by Joan 1939
Employees Worked With
Randall
August 17, 2018
Friendly and helpful service manager. Took care of water pump recall within a day. I had been waiting at another dealership on a "list" to receive the water pump for seve service manager. Took care of water pump recall within a day. I had been waiting at another dealership on a "list" to receive the water pump for several months. Glad I stopped by San Marcos Ram and will continue to do so from now on! More
by Kendooo1
Employees Worked With
Orlando
August 12, 2018
Recall service Serviced a recall notice . The service department works hard to get you in and out in a timely manner. Thank You, Randall,Terry and Kaler Serviced a recall notice . The service department works hard to get you in and out in a timely manner. Thank You, Randall,Terry and Kaler More
by Etptkt
Employees Worked With
Randall,Kaler,and Terry
August 10, 2018
Overall Bad Experience My in-laws came to visit from West Texas in November 2017. My father-in-law was interested in looking at a new RAM pickup. My husband and I took the My in-laws came to visit from West Texas in November 2017. My father-in-law was interested in looking at a new RAM pickup. My husband and I took them to look at a couple of pickups in New Braunfels, but he didn't see what he wanted so we drove to San Marcos Dodge. He found a pickup he liked that was equipped for his needs - towing package with trailer brakes and navigation. We spent several hours at the dealership getting the run around, so we were leaving and got sucked back in (biggest mistake was going back in). Anyway, a deal was made, promises were made. LONG story short they only had one set of keys for a new pickup (why I don't know) but they promised they would get them a new set, paperwork took forever, and they were told to take the pickup and come back on Monday and they would have the paperwork and the set of keys for the pickup. Paperwork was completed on Monday; second set of keys were not available, and they were told to come back again to get the keys. Of course, they had to go back home; so my father-in-law kept in contact with the one of the salesman and scheduled a time to come back and pick up the key. It was January 2018 they drove back to San Marcos (5-hour trip) for the key and they told them they could not give it to them! Needless to say, they spent over $500 for the second set of keys (remote) and $500 for them to hook up the trailer brakes that it was supposed to be equipped with. They were told it was equipped with navigation, tow package w/trailer brakes - found out after the fact it had neither (just recently found out it had no trailer brakes when they tried pulling their camper.) They had an all-around bad experience with San Marcos Dodge. They were nice and friendly when trying to make the sale but after the fact you are nothing to them!! No customer service whatsoever! My husband and I felt bad because we took them there! This might have been a one off bad experience but I don’t think so! More
by Sherry
Employees Worked With
Armando Sanchez and Bradley Keaton
August 09, 2018
Very helpful and great communication. Sales did a great job finding a vehicle that suited my needs. Very helpful getting me financed and into a new vehicle. I would and already have referr Sales did a great job finding a vehicle that suited my needs. Very helpful getting me financed and into a new vehicle. I would and already have referred friends and co-workers to this dealership. More
by Kirk
Employees Worked With
Hector Martinez , James Cruz
August 09, 2018
Amazing experience So made an appointment to see a car and Robert texted me right away to let me know I would be speaking with him I’m glad cause this is my first car bu So made an appointment to see a car and Robert texted me right away to let me know I would be speaking with him I’m glad cause this is my first car buying experience and I was nervous to even walk in and not know anyone or they wouldn’t know what I was doing there but Robert is very friendly and easily relatable he wasn’t like one of those salesman who are like robots and use big words to throw you off or make you feel forced into buying a car he was real friendly and kept it real so there were no surprises or false hope he was patient and he really made my car buying experience that much better! He’s the best love him! More
by Heatherl123
Employees Worked With
Robert Kirkpatrick
