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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.5
688 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 688 reviews

January 27, 2019

Good service good car We enjoyed buying the car here. Good price for the trade, good price for the purchase and they went out of the way to get the exact car we wanted More

by John lovett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 28, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

John, your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Cruz, jpcruz@sanmarcosdodge.com

January 22, 2019

Professionalism This dealership really makes you feel welcome. The service person went over what would be done and then went over everything after the service was don More

by Recre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 23, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if we can ever help you in the future. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

January 13, 2019

great salesman Rhette is a good salesman. Very helpful with every thing from looking at car to fiananceing . Very nice polite and respectable man. All other staff we More

by lott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rhette
Jan 18, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Cruz, jpcruz@sanmarcosdodge.com

January 11, 2019

Phil died 4 years ago I asked that the information on my dads pickup be updated and I see from your asking Phil to take this survey it has not been done. I am really disapp More

by Nan1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 18, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter. Sincerely, James Cruz, jpcruz@sanmarcosdodge.com

January 02, 2019

Oil change, air bag recall They were able to get me in within a couple of days. Very friendly, had my car ready 2 hours faster than estimated & even washed it too. More

by Gospursgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 05, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

I am glad to hear you enjoyed your recent visit to our service department. At San Marcos Chrysler Dodge Jeep Ram we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

January 01, 2019

New Vehicle Vale was very nice and attentive. Great customer service and made us feel comfortable purchasing our vehicle. I will always continue to buy from San More

by MMATA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vale , Mando
Jan 05, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Cruz, jpcruz@sanmarcosdodge.com

December 21, 2018

Erik takes the best care of his customers! Erik and his service team provided the best Ram service I have ever received! I will continue going back to Erik for everything on my 2017 Ram 2500. More

by DIESELFAN729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 05, 2019 -

San Marcos Chrysler Dodge Jeep Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing San Marcos Chrysler Dodge Jeep Ram's Service Department. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

November 25, 2018

Don’t respect your time Went for an oil change at 8:40 am. They told me it would take an hour 1/2. I called them at noon couldn’t get ahold of anyone. They called me back at More

by Smjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Nov 30, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

I truly am sorry to hear this feedback. Our goal here at San Marcos Chrysler Dodge Jeep Ram is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

November 15, 2018

Great service and saleman James Cruz and Randall in sales/service dept is the best FCA Dodge Ram Jeep employee I every dealt with during the 18yrs I been with this brand.. More

by Dreguss60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall, James Cruz
Nov 16, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Reviews like yours are truly a breath of fresh air! James and Randall are truly invaluable assets and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

October 27, 2018

Key fob and recall These guys are great. Will be coming back soon to purchase another vehicle. Very informative, helpful and friendly. They even washed my car. Love thes More

by Kissme53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them were fantastic , James Cruz
Nov 02, 2018 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Terry Wagner, Service Director, twagner@sanmarcosdodge.com

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