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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
685 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 685 reviews

August 24, 2023

I took my vehicle in for its regular oil change. I did not have an appointment, but I knew they would work me in. The waiting room is always clean and comfortable and stocked with coffee, water, and More

by d_stinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander in Service
Aug 25, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We're glad to know that you had a great service experience with us here at San Marcos Chrysler Dodge Jeep Ram. Our team always strives to provide top-notch service and amenities for our customers while they wait. Thank you for the A+ review! We'll see you next time. Safe travels! Best, James Cruz, jpcruz@sanmarcosdodge.com

August 24, 2023

They were Professional and Patient. It took a whole day but I got to drive out with a truck I wanted. More

by triangle.cesenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 25, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We're glad to know you drove away happy with the truck you wanted from San Marcos Chrysler Dodge Jeep Ram! We appreciate your patience and are here if there's anything else we can assist with. Safe travels in your new ride! Best, James Cruz, jpcruz@sanmarcosdodge.com

August 21, 2023

Dealership was very fast and did a great job finding out if there was anything else needed to be done on my vehicle while there. I really appreciate it now my AC is also working way better which is good in More

by Billkortthemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 22, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Hey Bill, we're glad to know our team at San Marcos Chrysler Dodge Jeep Ram was able to assist you efficiently with your vehicle's AC performance. Thank you for the positive feedback! We'll see you next time. Safe travels! Best, James Cruz, jpcruz@sanmarcosdodge.com

August 21, 2023

They didn’t waste my time and kept their commitments, great folks to work with! More

by Texasrogersmatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark in sales
Aug 22, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and shoutout to our team at San Marcos Chrysler Dodge Jeep Ram! We hope to serve you again in the future. Safe travels! Best, James Cruz, jpcruz@sanmarcosdodge.com

August 20, 2023

Sales rep was great I think the dealership itself was a bit dated but everyone I had contact with was amazing and friendly More

by jim13kennedyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cruz
Aug 21, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Jim, we're glad to know you had a great experience here at San Marcos Chrysler Dodge Jeep Ram. Thanks for your feedback and kind words about our team!

August 19, 2023

Alexander Gardner is a true professional who went above and beyond for customer service satisfaction. More

by nesqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Alexander Gardner
Aug 19, 2023 -

nesqui responded

Alexander Gardner is a true professional who went above and beyond for customer service satisfaction.

Aug 22, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Alexander and the team are so glad you had a five-star experience! Thank you for being a San Marcos Chrysler Dodge Jeep Ram customer!

August 19, 2023

Service Consultant Alexander Gardner is a true professional for outstanding customer service worthy five star. More

by nesqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Alexander Gardner
Aug 19, 2023 -

nesqui responded

Service Consultant Alexander Gardner is a true professional for outstanding customer service worthy five stars.

Aug 22, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Alexander and the team are so glad you had a five-star experience! Thank you for being a San Marcos Chrysler Dodge Jeep Ram customer!

August 19, 2023

The service team took care of me while I was with my 4 y/o daughter. While waiting in the lobby she inevitably got bored and we took a walk outside. It wasn’t an issue and I didn’t make it one with the st More

by mdjonesone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Aug 22, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We're glad to know our team at San Marcos Chrysler Dodge Jeep Ram was able to provide you and your daughter with a positive experience during your recent visit. Thank you for the kind words! We'll see you next time. Safe travels! Best, James Cruz, jpcruz@sanmarcosdodge.com

August 18, 2023

The service at SMCDJ has always been great. This last one was no exception and Tony DeLeon was very helpful. More

by Dsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DeLeon
Aug 21, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We're delighted to know that you've consistently had great service at San Marcos Chrysler Dodge Jeep Ram. It's wonderful to see Tony DeLeon was able to assist! Thanks for your review! Best, James Cruz, jpcruz@sanmarcosdodge.com

August 17, 2023

Service operator tech shattered my windshield when replacing rain x wipers negligence of time management More

by hrnndzvvn
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tyler Bond
Aug 17, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Hello hrnndzvvn, I'm disappointed to hear you had a less than good experience with our service department. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, Bronwyn Wagner at 512-831-7625 ext. 202.

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