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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
683 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 683 reviews

January 31, 2021

Called service department to schedule oil change and was able to get my car in same day!!! Erik Guerrero checked me in and car was ready in 30 mins! Quick service and Great customer service all around! More

by Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Guerrero
Feb 03, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're so glad to hear that Erik could give you a five-star experience during your oil change at our Service Center! We appreciate you taking the time to leave us this great review, and we'll see you for your next appointment at San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

January 19, 2021

They meet me right away and took my vehicle to the back. Good experience staff, detailed on what they did. All staff members we spoke to, took care of us. More

by Jesse “jay”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 19, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

It was our pleasure to take care of you, Jesse! Thanks for choosing San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

January 16, 2021

They are quick, and responsive, always looking to get you into a good deal, they work with you and look out for your best interest. More

by Waterservice.jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 19, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your support! Our customers are our number one priority at San Marcos Chrysler Dodge Jeep Ram. We appreciate your positive feedback and are glad to have you as a customer!

January 15, 2021

Great handling of recall notice, timely periodic service. Car was returned very clean 😁. Service rep was very knowledgeable and offered good recommendations for additional work needed. More

by Mike in Wimberley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 19, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the great feedback, Mike! It was our pleasure to help you out. We hope to see you again soon at San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

January 14, 2021

Terrible! They wouldn’t sell the car at the advertised price! Even though their website notes “optional services”, they wouldn’t sell the car unless I paid for the $2,400 “optional services”! Awful expe More

by Frustrated buyer!
Customer Service
Recommend Dealer
No
Employees Worked With
James Cruz
January 10, 2021

Service is great. Sales rep. Zach Collins was very polite, knowledgeable about the vehicle I purchased, he was very patient and answered all my questions More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Collins was great very professional.
Jan 11, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for this awesome review! We're lucky to have team members like Zach here at San Marcos Chrysler Dodge Jeep Ram.

January 09, 2021

They are the BEST service department that I have been to. If you’re vehicle needs service by all means trust them for outstanding service. They always deliver a clean (washed) vehicle. More

by btag55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 11, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We are honored to receive your support. Thank you! - San Marcos Chrysler Dodge Jeep Ram Team

December 31, 2020

They were very helpful and courteous. They got the job done and in a timely fashion. I would recommend them to my family and friends. More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Guerrero , James Cruz
Dec 31, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your recommendations, Patricia. Thanks for choosing San Marcos Chrysler Dodge Jeep Ram!

December 30, 2020

Top notch, timely service. Always treated well at this dealership. Customer oriented attitude and sound, professional recommendations for vehicle maintenance. I don't go anywhere else for Ram care. More

by MICHAEL G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Dec 30, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Wow! Thanks, Michael. We always aim for top-notch customer service and we're glad to hear your experience was no less. Thanks for always choosing San Marcos Chrysler Dodge Jeep Ram.

December 30, 2020

Fast service ! This box won’t settle for just 2 words but I don’t know what it wants me to say Other than the service was nice n fast !! No big deal about what I paid in advance about it ! I just told the te More

by Ewilliamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Guerrero
Dec 31, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the great review! We're glad to have you as a customer at San Marcos Chrysler Dodge Jeep Ram.

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