San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
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Josh was great. He took my truck down to Firestone so they could complete changing my tires. He understands customer service. Please give him a bonus. they could complete changing my tires. He understands customer service. Please give him a bonus. More
As always, Rolando provided excellent service during my last visit. He is attentive, professional, knowledgeable and always a delight. 10 out of 10! I can always count on San Marcos Ram and Rolando to take last visit. He is attentive, professional, knowledgeable and always a delight. 10 out of 10! I can always count on San Marcos Ram and Rolando to take care of all my vehicle needs. More
The service center was on top of everything and with the pandemic I still felt it was sanitary. The service personnel had my car ready in a timely manner. pandemic I still felt it was sanitary. The service personnel had my car ready in a timely manner. More
Best car experience buying at a dealership. Met wit Mark Sanchez and showed us the 2016 Colorado. Was impressed with his courtesy and concern for our needs. Sanchez and showed us the 2016 Colorado. Was impressed with his courtesy and concern for our needs. More
The dealership did a classic bait and switch pricing on me. I found a good deal online and spoke to Alex, a sales representative on 3 identical trucks. 2 days later I had to call him back just to get t me. I found a good deal online and spoke to Alex, a sales representative on 3 identical trucks. 2 days later I had to call him back just to get things moving. They came back with a monthly payment but wouldn't give much more information until I came in from Austin. They finally gave me the price of the truck which was 20% higher than the advertised price and a different VIN. Alex said it was a "customer appreciation package". I asked that it was removed and they honor the advertised price and was told they couldn't do that. I asked for the original VIN truck and was told that it would be the same price. I then asked if they had a truck at the price advertised and was told no. The excuse was "well, everyone adds this stuff on too, so they are all this price". Even if that's the case, I would rather deal with someone who is upfront about pricing instead of trying to slip it into a monthly payment. This was the definition of a slimy dealership and sales staff. More
Took my Durango in for an oil change and The service assistant was incredibly helpful and friendly. Service was quick and I will be continuing to have my service completed with their service team. assistant was incredibly helpful and friendly. Service was quick and I will be continuing to have my service completed with their service team. More
2019 Jeep Grand Cherokee - Dropped in for oil change and tire rotation. Service was prompt and personnel were very friendly. Will return for service again. tire rotation. Service was prompt and personnel were very friendly. Will return for service again. More