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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
683 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 683 reviews

February 22, 2021

Josh was great. He took my truck down to Firestone so they could complete changing my tires. He understands customer service. Please give him a bonus. More

by Tburns1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, James Cruz
Feb 22, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback! Josh is a wonderful asset to our team and we're certainly lucky to have him. Thanks for trusting San Marcos Chrysler Dodge Jeep Ram with your business - we hope to see you again next time!

February 12, 2021

As always, Rolando provided excellent service during my last visit. He is attentive, professional, knowledgeable and always a delight. 10 out of 10! I can always count on San Marcos Ram and Rolando to take More

by 442rocketman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando (Service Dept), James Cruz
Feb 12, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Rolando and the San Marcos Chrysler Dodge Jeep Ram team! We're happy to have you as a customer and look forward to seeing you again! Best, James Cruz, jpcruz@sanmarcosdodge.com

February 11, 2021

I arrived and was next in line for oil and filter change. The work included inspection s & tires rotated. It was done in a timely manner.. More

by eabrecher04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik top of the line
Feb 12, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Hearing that your service visit was such a positive experience makes our day! We appreciate your time to leave us this five-star review, and we look forward to seeing you again at San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

February 10, 2021

The service center was on top of everything and with the pandemic I still felt it was sanitary. The service personnel had my car ready in a timely manner. More

by Jemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Feb 10, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

it was our pleasure to take care of you, Jemi! Thanks for choosing San Marcos Chrysler Dodge Jeep Ram for your service needs!

February 10, 2021

Best car experience buying at a dealership. Met wit Mark Sanchez and showed us the 2016 Colorado. Was impressed with his courtesy and concern for our needs. More

by ramsellshomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sanchez
Feb 11, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Congratulations on your 2016 Colorado! It's great to hear that Mark could give you the best car experience at San Marcos Chrysler Dodge Jeep Ram! Thank you for taking the time to leave us your feedback, and we hope you'll contact us again for all your automotive needs! Enjoy your truck! Best, James Cruz, jpcruz@sanmarcosdodge.com

February 07, 2021

The dealership did a classic bait and switch pricing on me. I found a good deal online and spoke to Alex, a sales representative on 3 identical trucks. 2 days later I had to call him back just to get t More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Dominguez
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We apologize for your disappointment and will be sharing these comments with our team in an effort to provide more transparent communication moving forward. If you'd like to speak with us further, please feel free to reach out directly. Thanks, James Cruz - Internet Manager - 512-831-7625

February 03, 2021

Took care of me with my recall replacement parts, no hassle. I had them check my tires for leaks. Even washed my truck after they were done. More

by Drakeprimeone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Feb 03, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your five-star review of your service visit! We're happy to hear that our team at San Marcos Chrysler Dodge Jeep Ram did their best to take care of your vehicle. We'll see you again soon! Best, James Cruz, jpcruz@sanmarcosdodge.com

February 01, 2021

San Marcos Dodge is always a great place to get my service need on my vehicle .. Erik my service advisor is always nice and helpful More

by Jazistarr01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for trusting Erik and the San Marcos Chrysler Dodge Jeep Ram service team! We'll see you at your next service appointment!

February 01, 2021

Took my Durango in for an oil change and The service assistant was incredibly helpful and friendly. Service was quick and I will be continuing to have my service completed with their service team. More

by mware85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for trusting the San Marcos Chrysler Dodge Jeep Ram service team! We'll see you at your next service appointment!

February 01, 2021

2019 Jeep Grand Cherokee - Dropped in for oil change and tire rotation. Service was prompt and personnel were very friendly. Will return for service again. More

by Joelewis501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Figuero
Feb 02, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at San Marcos Chrysler Dodge Jeep Ram!

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