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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
683 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 683 reviews

March 30, 2021

Very disappointed hail damage I have to pay my deductible something the deductible should have fix for good customer service. Nor happy ar all. GM never call More

by Trini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando , James Cruz
March 29, 2021

This dealership is absolutely horrible! My first visit on 19 March I couldn’t get anyone to help me. I was visiting the dealership wanting to pay cash for a 2020 Dodge Challenger, the challengers are pric More

by Jgarland930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales dept
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi, I hate to hear you had a less than good experience with us I’d like to understand how we can explain. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers. - James Cruz at 512-831-7625

March 28, 2021

Got oil change, tire rotation And a car wash in 1 1/2 hrs. Great work and friendly staff. Think mechanics name was Mike; he did a great job on my vehicle. More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic, don’t remember name
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

It was our pleasure to take care of everything for you! Thanks for choosing San Marcos Chrysler Dodge Jeep Ram for your service needs! We look forward to your next visit!

March 25, 2021

The technician was great kept me informed every step of the way. Chris is very professional!:) he let me know there was pcm update and made sure it was performed More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, James Cruz
Mar 26, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Sandy, thank you for taking the time to review San Marcos Chrysler Dodge Jeep Ram! It really means a lot to hear that you’re happy with Chris and our team! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 24, 2021

Friendly, fast service. Chris was very kind and thorough when he received my vehicle. He asked good questions to understand the background of my vehicle. More

by sheedy.mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, James Cruz
Mar 24, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback on Chris and the San Marcos Chrysler Dodge Jeep Ram team! It was our pleasure to take care of you and we look forward to your next visit!

March 23, 2021

Mike was great! Really appreciate him! He worked to get me what we needed. Also had great advice and was a straight shooter. Didn't waste my time. More

by Andreaotero512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Diers
Mar 24, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're glad to hear Mike worked hard to get you what you needed! Thanks for your feedback and for choosing San Marcos Chrysler Dodge Jeep Ram!

March 20, 2021

Wonderful experience. I was treated with care and respect. This was my 4 th dealership. There aren’t enough words to express how grateful I am for the level of professionalism I experienced at thi More

by liberiangrrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny in Sales and Matt in financing , James Cruz
Mar 22, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Congrats on your Jeep! We're so glad to hear our team at San Marcos Chrysler Dodge Jeep Ram could make it a great experience and we'll pass along your kind comments to our team!

Mar 23, 2021 -

liberiangrrl responded

Thank you

March 16, 2021

Very Good customer service. They were quick and All Very Good customer service. They were quick and All round very friendly. Made sure that everything that I ask was done in a timely matter. More

by allisonmagin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Mar 16, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at San Marcos Chrysler Dodge Jeep Ram!

March 13, 2021

Excellent customer service! Josh made sure my Jeep was properly cared for. Completed when expected and washed and vacuumed. Kept me informed on progress and expedited my check out. More

by peterskw50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 15, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! It's great to hear that Josh made your visit so great and helped you feel confident working with us! We appreciate your comments and look forward to seeing you at your next appointment! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 13, 2021

Great customer service. The way service was delivered for decades. The way service was taught to employees when working with the public/customer. This is why the "on line" car experience is thriving. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua-Service Dept.
Mar 15, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Steve, we're so happy to hear you had a five-star experience working with our team! We appreciate your feedback and look forward to seeing you again soon! Best, James Cruz, jpcruz@sanmarcosdodge.com

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