San Marcos Chrysler Dodge Jeep Ram

cesDirectoryReviewsPhotosAboutReviews from the cesDirectoryReviewsPhotosAbout Reviews from the web DealerRater 4.5/5 350 reviews Facebook 4.2/5 622 votes Carfax 4.2/5 98 reviews Google r cesDirectoryReviewsPhotosAbout Reviews from the web DealerRater 4.5/5 350 reviews Facebook 4.2/5 622 votes Carfax 4.2/5 98 reviews Google review summary 4.2 (1,827) Google reviews All honor 26 false advertisement 15 rebates 14 bait and switch 12 +6 Sort by Most relevant Newest Highest Lowest Jane Shipwash Jane Shipwash 1 review just nowNEW We were interested in a Jeep Renegade we saw online listed as new with a hail damage discount. Our family has used this dealership for their new vehicles, one who bought a new car with hail damage. Well, turns out the Renegade we wanted wasn't on the lot. They let local football coaches drive these new cars around until they need them back on the lot. That's fine, but Alex couldn't get the Renegade back from the coach. It's been a week now, I never received any communications from the dealership of when it will be back on the lot even though we keep getting told they'll have it tomorrow. Then tomorrow came, and they still don't have it. That was on 7/7. It's 7/17 now, and I am still told they haven't gotten it back from the lot and can get it in by Monday. This is ridiculous! Our large family brings you a ton of business, and you can't even help us?? I guess your dealership doesn't need our family's business after all. That includes not just me and my husband but our parents and siblings as well. Horrible customer service, just horrible. I've bought a ton of new vehicles from other dealerships who've never treated me like this. Advice for the dealership: Don't advertise vehicles you don't have on the lot or can't bring back to the lot, and don't make false promises to people. Don't list it as a new vehicle if someone else is driving it around off the lot racking up the miles. Last but not least, don't make people feel like their business doesn't matter. More

Great at sales, finance. Can’t reach anyone on the phone. Very knowledgeable in the respective areas of sales and finance. Sell a great product Very knowledgeable in the respective areas of sales and finance. Sell a great product More

Drove up for inspection and oil change. Handed keys over to Eric, he showed me over to waiting room. Had some coffee and soon after my Jeep was ready. Eric was very pleasant to talk with. He was kind and gr to Eric, he showed me over to waiting room. Had some coffee and soon after my Jeep was ready. Eric was very pleasant to talk with. He was kind and gracious. Great service! Thanks Eric! Will be back for next oil change. More

WORST SERVICE EVER!Bought my car May 1st (after weeks WORST SERVICE EVER! Bought my car May 1st (after weeks of trying to see other cars first but they were all “unavailable”). They gave me a list of t WORST SERVICE EVER! Bought my car May 1st (after weeks of trying to see other cars first but they were all “unavailable”). They gave me a list of things that were supposedly fixed prior to me getting it (3 weeks after I bought it) but at least 5 of those were still not fixed. I finally got it but only had it for about 2-2 1/2 weeks before it went “back to the shop”. Then after 37 days of it being “in the shop” I finally get it back again. The “my key” was locked and we were told that we had to take it to a Ford dealership to get a new key and have it reprogrammed to clear the “my key” lock. After this San Marcos dealership having my car they gave me a new key, but cleared the brand new one I just paid for. Now I’m being told o have to take my car back in with all 3 keys for them to fix it (NO THANK YOU!!! I will take it elsewhere!) My temp tags are set to expire now and I get a paper in the mail the day after I got my car back that says my license plates are on and ready to be picked up. Now why were they put on while they had my car? The notice was mailed before I got it back. The only time we got information was when we called to ask, even though we were told “I’ll call you with updates”. They were so very rude anytime we called for updates or information. More

Great customer service. I always take my vehicle in for maintenance and they make sure it's done quicky. They are very professional and so kind. maintenance and they make sure it's done quicky. They are very professional and so kind. More

Roland great in service Dept-oil change & recall taken care of quickly. It’s nice having free car wash when you get oil changed - truck runs great & looks new. care of quickly. It’s nice having free car wash when you get oil changed - truck runs great & looks new. More

Salesmen Armando Sanchez and finance director Matt mcgowan are the best! They helped me and did everything they could so I could get the best deal ever and walk out of there with my brand new car! Ama mcgowan are the best! They helped me and did everything they could so I could get the best deal ever and walk out of there with my brand new car! Amazing dealership and amazing people! More

Always been top notch, especially Xavier Morales. While not his fault, I was pissed Chrysler promised and then took back the 3 month payment deferral. not his fault, I was pissed Chrysler promised and then took back the 3 month payment deferral. More

Great service, super easy and fast process. We had a new vehicle in about 2 hours! All staff was friendly and super helpful. I would definitely purchase from them again vehicle in about 2 hours! All staff was friendly and super helpful. I would definitely purchase from them again More

They did more than I came in for and did a great job. Did my recall all so. People were very friendly Thanks Bob Richey my recall all so. People were very friendly Thanks Bob Richey More