
San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
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Very disappointed with this dealership. My father was a Service Manager at a dealership when I grew up and they made every effort to support the customer. I went into SMCDRJ for an oil chan My father was a Service Manager at a dealership when I grew up and they made every effort to support the customer. I went into SMCDRJ for an oil change and showed the service writer the red "bottle opener" previously given me by the Service Manager (over a previous issue) for discounted oil changes. The service writer advised me that program expired and never mentioned the discount coupon that was available. The result was a $109 bill instead of the $39.95 with the coupon. I called the service writer to discuss this problem, but he never returned my call. I tried to call the Service Manager but no one answered, not even voice mail The previous issue was pressing my wife for extra, excessive work when she went in for the last oil change. We WILL NOT ever use this dealer again. The are simply after how much money they can get, right now, not long time customers. More
Great experience with the service department. Open line of communication and high quality of work. Went the extra mile to deal with my extended warranty and clearly explained all my options. H Open line of communication and high quality of work. Went the extra mile to deal with my extended warranty and clearly explained all my options. Highly recommend! More
The service center was very prompt at opening the gates and taking names at the the advertised time. However they need a process to take the names and admit the people who showed up first. Some last minute and taking names at the the advertised time. However they need a process to take the names and admit the people who showed up first. Some last minute arrivals were taken in before others who have been waiting for considerable time. Very discouraging. More
Everyone at this dealership was very kind and very helpful. We walked in to get a car and walked out with a bran new one. Straight forward and very informal! helpful. We walked in to get a car and walked out with a bran new one. Straight forward and very informal! More
Worst experience ever sold me a truck with a laundry list of issue and take zero responsibility. Blew a radiator in the first thousand miles, followed by constant electrical problems, now the ac has failed l of issue and take zero responsibility. Blew a radiator in the first thousand miles, followed by constant electrical problems, now the ac has failed leaving another 2-3000 dollar repair all within the first 15,000 miles since I bought preowned Avoid this dealership especially Matthew Standhart and the used car snakes. More
Davin & B was a amazing Sales Men took every step to get Me into a New vehicle awesome work with all the staff as well Thank You Guy’s 🙏🧡 for sure I’ll be back for my next vehicle in the future This is Me into a New vehicle awesome work with all the staff as well Thank You Guy’s 🙏🧡 for sure I’ll be back for my next vehicle in the future This is the place San Marcos Dodge rated Number 1 in the Books for anyone next vehicle God Bless 🙏🧡 More