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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
685 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 685 reviews

November 26, 2022

Very pleasant experience. Everyone was extremely nice and professional. I would recommend San Marcos Dodge to anyone. More

by Neighborsauto54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer, Robert, Cody, James Cruz
Jan 10, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your kind recommendation! Thank you from the entire San Marcos Chrysler Dodge Jeep Ram team!

November 22, 2022

Worst dealership ever. Sales had no idea financial I think did some shady stuff. Told me to sign for my wife they said don’t worry we talked to her which didn’t got no pape More

by Biggdaddy3637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nope
Nov 22, 2022 -

San Marcos Chrysler Dodge Jeep Ram responded

Hello Biggdaddy3637, Im disappointed to hear you had a less than good experience with us I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, James Cruz at 512-831-7625 ext. 205.

Nov 22, 2022 -

Biggdaddy3637 responded

The marketing women I guess that’s who r financial girl called cussing @ me saying I made trouble for her & sales person I asked for my paperwork for a week. She said we don’t do that & you should be a shame writing that it fuzzed a xxxx a lot of trouble up here. I don’t even know where to send my payment to. Even service is giving me a hard time. Truck Catalina converter was making noises they said be at least a week. I informed him i had the extended warranty & if in garage more than 8 hrs I get loaner he said never hard of that & if so he don’t do rentals

November 13, 2022

I have used this dealership for ~10 years and always leave very happy. Their prices are reasonable and they are always honest about what I need. I love my dealer!! More

by Betty P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service team!!, James Cruz
Jan 10, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your continued support, Betty! We are so fortunate to serve loyal customers such as yourself. Thank you for the privilege of taking care of you and your vehicle at our San Marcos Chrysler Dodge Jeep Ram service center!

November 09, 2022

Great and to the point felt welcome and extremely helpful. Service was helpful and positive for me what I needed. More

by Gregm3232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew , James Cruz
Jan 10, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Greg, we appreciate you taking the time to share this with us. We're thrilled to hear you had a welcoming and positive experience, exactly what we aim for here at San Marcos Chrysler Dodge Jeep Ram! Thank you!

November 04, 2022

It was a very good quick and easy service and the staff was really helpful. More

by jr.dynamictomball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 10, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate the kind review! Thank you for choosing San Marcos Chrysler Dodge Jeep Ram!

November 04, 2022

Blake was a good individual to deal with in service. Highly recommend to use as advisor in service. More

by Adanale288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, James Cruz
Jan 10, 2023 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review and for recognizing Blake in service! We hope you continue to choose San Marcos Chrysler Dodge Jeep Ram for your future automotive needs.

November 03, 2022

Very friendly staff. They really took care of us and walked us through all the process. More

by maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cruz
Nov 03, 2022 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for the fantastic, Maria! We're happy to hear our San Marcos Chrysler Dodge Jeep Ram team took great care of you during your visit and we hope we have the privilege of working with you again in the future. Take care! Best, James Cruz, jpcruz@sanmarcosdodge.com

October 19, 2022

The service department was timely, helpful and responsive. I didn’t have to go tracking down anyone, they saw me and came up to help me, even if they weren’t my Advisor. Signs were clearly marked More

by Rshively
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in service
Oct 20, 2022 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We appreciate you visiting us here at San Marcos Chrysler Dodge Jeep Ram and look forward to seeing you again in the future. Take care! Best, James Cruz, jpcruz@sanmarcosdodge.com

October 15, 2022

Other than the long wait, service was number one! Been going here for two years after purchase of my 3500 and always received number one service More

by Classicharley06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred
Oct 17, 2022 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for trusting the San Marcos Chrysler Dodge Jeep Ram team with your automotive needs! We appreciate your support and look forward to your next visit! Best, James Cruz, jpcruz@sanmarcosdodge.com

October 15, 2022

The service department is the best. Gilbert, Rolando, Andrew, and service tech Mike did everything they could to accommodate us. I have not found any friendlier or personable folks More

by scheck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert, Rolando, Andrew, and service tech Mike
Oct 18, 2022 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the five stars! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -San Marcos Chrysler Dodge Jeep Ram

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