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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
684 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 684 reviews

December 24, 2024

Xavier was very knowledgeable and helpful during the whole transition of trading and purchasing a new vehicle. He was communicative and transparent throughout the entire process. Entire staff is friend More

by Cristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Morales , James Cruz
Dec 24, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Cristina, we're delighted to hear that Xavier and the team at San Marcos Chrysler Dodge Jeep Ram provided you with such a positive experience. Thank you for sharing your feedback! Best, James Cruz, jpcruz@sanmarcosdodge.com

November 20, 2024

The dealership treats you like family. They always tire to keep their customers happy. This is the third truck from them. More

by cypresscreekhomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cruz
Nov 21, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for being a part of the San Marcos Chrysler Dodge Jeep Ram family! We're grateful for your continued trust in our team and look forward to working with you again next time. Until then, take care and enjoy your newest truck! Best, James Cruz, jpcruz@sanmarcosdodge.com

July 10, 2024

My issue was that the advertising price is not the actual in store price. And the posted ad was missing crucial information. Like TONS of hail dings that were not in the pictures. They added $2.5k to the sa More

by Bpemball
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jorge, Dominique, Cody
Jul 11, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

We appreciate your detailed feedback and are sorry to hear about the issues you encountered. We're glad there was some resolution with a partial reimbursement, but understand why this experience left much to be desired. If you'd like to discuss further or need additional assistance, please reach out to me directly. Thank you, James Cruz - Internet Manager - 512-753-9869

June 30, 2024

Always such a pleasure coming in greeted and taken care of awesome crew also love our salesman, Charles Gonzalez pleasure coming in very helpful More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jul 01, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi Gabe! We're delighted to hear that Charles and the San Marcos Chrysler Dodge Jeep Ram team made your visit enjoyable. Thanks for sharing your positive experience! Best, James Cruz, jpcruz@sanmarcosdodge.com

June 22, 2024

Finance was not supposed to cash the check until the car came in and we drove it, but they did anyhow and pushed the financing through before we ever seen the car. This is not any good way of doing business More

by tazilla2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All of them!!!
Jul 11, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for the review. We apologize for any inconvenience caused by this experience and will make sure it gets looked into & addressed with the appropriate members of our team. If you have any additional questions or concerns that you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, James Cruz - Internet Manager - 512-753-9869

May 10, 2024

Everyone was so professional and willing to help me choose my vehicle. They were very patient. More

by Kaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cruz
May 13, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Kaye, Thank you for coming to San Marcos Chrysler Dodge Jeep Ram! We're glad to hear you enjoyed the experience and we appreciate your five stars. Best, James Cruz, jpcruz@sanmarcosdodge.com

April 01, 2024

My husband and I had a great experience at San Marcos Chrysler Dodge! We went in looked around & my husband found the used car (2019 Challenger Scat pack) he's been wanting for a while. Thanks to our sal More

by morenoerica.1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Gonzales
Apr 01, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Erica, We're glad you had a great experience at San Marcos Chrysler Dodge Jeep Ram! It's wonderful to see how Charles and Dominique were able to assist in finding the perfect car. We appreciate your recommendation, happy driving with the 2019 Challenger Scat Pack! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 05, 2024

Tyler, Lube Advisor, is incredible with communication and values his customers thoughts/opinions. Thank you! More

by Crimsonvasquez1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Charro
Mar 06, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

We're delighted to know that Tyler provided excellent service for you here at San Marcos Chrysler Dodge Jeep Ram. Thanks so much for your business! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 03, 2024

Everyone that I spoke with was willing to help me, shout out Anothony, I appreciate you More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cruz
Mar 04, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi DJ! Thank you for leaving us this five-star review and kind words about Anthony from our sales team at San Marcos Chrysler Dodge Jeep Ram! We'll see you next time! Best, James Cruz, jpcruz@sanmarcosdodge.com

February 04, 2024

Everyone who helped me were very kind & helpful. They weren’t aggressive & let me make my own mind. The salesman, Rogelio, & the manager, Xavier were very polite & helpful. The lady from finance was More

by mikepperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
Feb 05, 2024 -

San Marcos Chrysler Dodge Jeep Ram responded

Mike, we're glad to know Rogelio and Xavier at San Marcos Chrysler Dodge Jeep Ram provided you with a comfortable and informative car-buying experience. We hope to see you next time! Enjoy your new ride!

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