San Leandro Chrysler Dodge Jeep Ram - Service Center

I don't know what it is about the staff in the service dept. at this location (San Leandro) but they are very rude! I have called twice today, the first guy hung up the phone in my face, and the s service dept. at this location (San Leandro) but they are very rude! I have called twice today, the first guy hung up the phone in my face, and the second time the lady that picked up was very rude! The manager needs to teach their staff some manners and some customer service lessons. This DODGE dealership is closest to me being that I live in Oakland. I have tried taking my car here 2 times, and both times I received horrible service. I guess I will stick with my favorite dealership, the one in Dublin "Stoneridge Chrysler Jeep & Dodge"! They really know how to treat their customers there. I was just trying to save myself a drive, but after today I will say that the drive is worth every bit of it. San Leandro DODGE you guys need to really step your customer service game up!!!!!!! Everybody reading this review should definitely go to the dealership in Dublin for great all around service! More

Jeep GC Overland Summit 5.7L 2011 - Sales dept is OK, but the service department is very very minumum. Had to work with Jeep corp for rusted dempner, after month later, still not call from the service depar the service department is very very minumum. Had to work with Jeep corp for rusted dempner, after month later, still not call from the service department. Their comment is "it's normal." What I hate the most is their attitude and lack of not meeting the at least minumum. Four times I went in, never on time for anything, had to wait at least 1-2 hrs. Love how they treated old lady, who ended up crying... This was my second Jeep GC and it will be my last. More