San Leandro Chrysler Dodge Jeep Ram - Service Center

Honestly I didn’t have good service. I tried calling a few times to see the progress on my car and people didn’t know if it was ready or not. I was hung up on as well one time. I won’t be coming back for few times to see the progress on my car and people didn’t know if it was ready or not. I was hung up on as well one time. I won’t be coming back for service. More

Customer service was wonderful first thing at 730am on a Saturday I came to see what my seat belt was stuck. Sad the part was not available and waiting for the part to come in. I hope I am not responsible f Saturday I came to see what my seat belt was stuck. Sad the part was not available and waiting for the part to come in. I hope I am not responsible for labor to have it replaced. The car has less than 10K miles on it. More

The dealership had my car 8 days. Never once contacted me. Left 3 messages on separate days asking for a update, no response. They were to call Chrysler after verifying check engine code (warranty issue), me. Left 3 messages on separate days asking for a update, no response. They were to call Chrysler after verifying check engine code (warranty issue), never did. They also lost my paperwork. Completely disfunctional at all levels. There are just not words that can describe what happened. More

I had a catalytic converter recall and I called and they sent me an appointment immediately then ordered me the part. The service is great and they immediately got back to me the next day saying that the jo sent me an appointment immediately then ordered me the part. The service is great and they immediately got back to me the next day saying that the job is done. Very satisfied More

Having been going there for my oil changes for 153,000 on the Challenger I bought new in 2011 from San Leandro Dodge Jeep Dealership. Sometimes takes an hour sometimes more. Have a nice waiting room and plen the Challenger I bought new in 2011 from San Leandro Dodge Jeep Dealership. Sometimes takes an hour sometimes more. Have a nice waiting room and plenty of shopping near by. More

Someone should have said that you were doing synthetic oil and how much the oil change would be for synthetic and asked if we wanted synthetic.... to find out afterwards and for how much was a shock....I oil and how much the oil change would be for synthetic and asked if we wanted synthetic.... to find out afterwards and for how much was a shock....I do not like businesses that play games and trick customers......questionable if we will continue doing business at this dealership.... More

The only reason I would not purchase a Chrysler again is because of the lack of responsiveness And the terrible attitude of the service department. because of the lack of responsiveness And the terrible attitude of the service department. More

Staff is very polite and they got the job done I went in for an oil change. The service staff was very polite, which I appreciate this day and age. They got the job done in just over an hour. I went in for an oil change. The service staff was very polite, which I appreciate this day and age. They got the job done in just over an hour. More

staff polite and sympathetic to my needs first oil change. quick and complete...sales department experience was a breeze. Kawrnail was very straightforward with his explanation as to what w first oil change. quick and complete...sales department experience was a breeze. Kawrnail was very straightforward with his explanation as to what was happening. Wanted floor mats and Michael Lum was very helpful and professional. More

I love San Leandro Chrysler Dodge Jeep Ram, I have purchased 2 vehicles from them and they treat me like family when I come in. Luis Hidalgo has always been very helpful when I come in. He always take purchased 2 vehicles from them and they treat me like family when I come in. Luis Hidalgo has always been very helpful when I come in. He always takes me to whomever I need to talk with for whatever reason I come in. The staff has always been helpful and information. When the time comes I will most likely buy my next vehicle from them. More