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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
731 Reviews

731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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January 22, 2020

staff polite and sympathetic to my needs first oil change. quick and complete...sales department experience was a breeze. Kawrnail was very straightforward with his explanation as to what w More

by BOBBYANDMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karnail Ram, Luis Hidalgo, Alex Gonzalez, Antonio Felix, Mike Lum
January 21, 2020

I love San Leandro Chrysler Dodge Jeep Ram, I have purchased 2 vehicles from them and they treat me like family when I come in. Luis Hidalgo has always been very helpful when I come in. He always take More

by uncleallen07
Recommend Dealer
Yes
Employees Worked With
Rick Greenblat, Luis Hidalgo
January 20, 2020

bad services they not acting as they do it went they try to sale a car costumer service in not good enuf very deficient and not cain More

by LEOYAN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elijah Ellison-Bolton
January 20, 2020

Couldn't resolve issue after 6 hours of service. Gave me some type of run around that I had to drive 50 miles and return More

by znoggle
Recommend Dealer
No
Employees Worked With
Rick Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nunes, Jose Perez, Elijah Ellison-Bolton, Robert Victorino
January 18, 2020

The dealer ship and the people working were very helpful and accommodating.Very friendly peopleI would highly recommend the dealership to my friends and family.Thank you.Katalina Finau. More

by kalolainemuller
Recommend Dealer
Yes
Employees Worked With
Nanette Anderson
January 15, 2020

Worst costumer service I have ever been across. Service dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer More

by SHANENORGREN
Recommend Dealer
No
Employees Worked With
Rick Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nunes, Jose Perez
January 14, 2020

Horrible customer service(4) hour wait for a simple OIL Horrible customer service (4) hour wait for a simple OIL CHANGE....unacceptable!!! Had I known this is the kind of service, No purchase would have b More

by R Morgan
Recommend Dealer
No
Employees Worked With
Jose Perez
January 14, 2020

Helpful with difficult problems I inherited a 2005 Chrysler Crossfire and certain parts I need are had to find, but Bobby and Jose are very helpful and patient with me and my obsolet More

by JSOLBAKKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez, Robert Victorino
January 13, 2020

Great! Jose Perez was awesome came in for a recall had me in and out!! Will be back to him next time i come in Thx!! More

by natishaevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez
January 13, 2020

The problem is not resolved. This is the 4th time How much more do I need to endure? Someone needs to step up and resolve this issue. If my car is stolen, I can’t locate it!!!! More

by MERRICK123
Recommend Dealer
No
Employees Worked With
Jose Perez
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