San Leandro Chrysler Dodge Jeep Ram - Service Center
San Leandro, CA
732 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center
I brought my truck in for window recall and was helped by Rick Green Blat service was great.10 out of 10. He had us out of there in no time at all. Lp of Rick Green Blat service was great.10 out of 10. He had us out of there in no time at all. Lp of More
This was the worst service ever in my life and Stressed out my Dodge van still doesn’t running any better you Crack my front Windshield and also I have a light coming on when I drive my van Never again wil out my Dodge van still doesn’t running any better you Crack my front Windshield and also I have a light coming on when I drive my van Never again will I Return and Never will my family are Friends The Service not good at all. More
Excelente servicio la persona que me atendió con excelente actitud. Nadamas sugerir que el tiempo. Para un cambio de aseite si es muy largo esperemos sea más corto menos de la hora gracias excelente actitud. Nadamas sugerir que el tiempo. Para un cambio de aseite si es muy largo esperemos sea más corto menos de la hora gracias More
1st time here! Will be back! Although I was there for service, you sellers were persistent and on their jobs! i engaged with 3 sellers during my wait for service to be completed Although I was there for service, you sellers were persistent and on their jobs! i engaged with 3 sellers during my wait for service to be completed. lol . Each individual i came into contact with was polite and respectful. I just moved to bay area, I had gone to Berkeley location and they were rude, so i'm happy I found san leandro. More
The service and staff was excellent highly recommended.. thank you for your demonstrative service. I actually purchased the vehicle there.. From sales to service they were magnificent! 😀 thank you for your demonstrative service. I actually purchased the vehicle there.. From sales to service they were magnificent! 😀 More
Worst service experience, no communication Learned that this dealer used a service that cold calls people to come in for service. We were contacted that we needed some recalls done to our Ram t Learned that this dealer used a service that cold calls people to come in for service. We were contacted that we needed some recalls done to our Ram truck and made an appointment for the next morning at 10am. We drop off vehicle and call back late in the afternoon to see what the status was. First red flag was that the number I called yesterday is no "now longer in service". No big deal, let me look up the service department online and call that way. The person who picked up scoffed at the notion that it would be done, they have not started. Then began to blame me for bringing it in the middle of the morning when they were fully booked already. I stopped the man and told him that you guys called me and made the appointment as the phone person claimed the schedule was wide open and this service only takes two hours. Then he goes on to proclaim that this service takes several days to complete that they would never promise completion time over the phone. I asked why this was not communicated at the beginning so that I could get a replacement vehicle. I was sitting at the shop waiting for my service to be complete that same day. Needless to say, I asked that I be picked up right away to retrieve my vehicle. Never will be returning for service or purchasing vehicles. More
Poor communication, mistakes, damage....no accountability. Sales was ok but service is horrible. Listen to the other reviews. Will never buy another vehicle from here accountability. Sales was ok but service is horrible. Listen to the other reviews. Will never buy another vehicle from here More
Unsatisfactory service. Never have I been attended with nothing but horrible and rude service. there is nothing good I can say. I’ve paid for a service that was not even fixed to my car. nothing but horrible and rude service. there is nothing good I can say. I’ve paid for a service that was not even fixed to my car. More
I hate writing negative reviews, but something needs to be done about the lack of response. I dropped my car off on a Monday, tried calling for two days (with absolutely no answer), before I drove over to be done about the lack of response. I dropped my car off on a Monday, tried calling for two days (with absolutely no answer), before I drove over to find out about my car. Only to be told "Oh it's done, nobody called you?" Then I came back to pick up my car and had to wait 45 minutes for it. Poor customer service. Not enough people to handle the crowd. More