San Leandro Chrysler Dodge Jeep Ram - Service Center

Bobby and Leslie went above and beyond to make sure I was taken care of. Great customer service, fantastic team would come again for next service. taken care of. Great customer service, fantastic team would come again for next service. More

Awesome! Fast, courteous service and a comfy place to wait while it's being taken care of, with coffee to boot! I'll be coming back. Fast, courteous service and a comfy place to wait while it's being taken care of, with coffee to boot! I'll be coming back. More

They make me sign two contracts the first one with 1.5 on interest the second one 5.79 the thing is they lied to me they told me everything is gonna be the same and it wasn’t i believed them but when I check interest the second one 5.79 the thing is they lied to me they told me everything is gonna be the same and it wasn’t i believed them but when I check my contract I almost die so those guys are dangerous More

Perfect , very professional and helpful on a Saturday. I really appreciate the professionalism. UNLIKE STONERIDGE which is not very helpful. I live in Livermo , very professional and helpful on a Saturday. I really appreciate the professionalism. UNLIKE STONERIDGE which is not very helpful. I live in Livermore and drive to your store. I also bought my Hellcat Redeye from you guys and I love it. More

Great Communication! And Quick service! Very clean & cautious of social distancing but not impersonal. Thank you Robert & San Leandro Chrysler, Jeep & Dodge. For keeping my family safe! cautious of social distancing but not impersonal. Thank you Robert & San Leandro Chrysler, Jeep & Dodge. For keeping my family safe! More

COVID-19 defiance Completely ignored 6' physical distancing AND wearing a mask. Every rep had a mask but almost NONE of them wore it. There is no excuse for not keepi Completely ignored 6' physical distancing AND wearing a mask. Every rep had a mask but almost NONE of them wore it. There is no excuse for not keeping a 6' distance and wearing a mask when talking with a customer. Also, if it is possible to suspend the need for signatures during this pandemic that would be a good idea. More

Rick was great help. Helped with what was required and got it fone quick. Also advised what might be required in the near future. He also has the right knowledge unless like other advisors. got it fone quick. Also advised what might be required in the near future. He also has the right knowledge unless like other advisors. More

No one called me 12 weeks ago i came in for recall notices to be taken care of and check engine light coming on and it was fuel sensor. They told me some one would cal 12 weeks ago i came in for recall notices to be taken care of and check engine light coming on and it was fuel sensor. They told me some one would call me when it came in after several attempts to contact them after 2 weeks I went back in. I was told that person was no longer with the company and he would call me once the fuel sensor came in. Eight weeks later I called in an they transfer me to parts and found out part was in for 6 weeks. they transfer me back to service were it was nothing for 30 mins. I hung up and called back in were they scheduled me appointment a week later to have it installed. More

oil change the service representative was helpfully and fast,safe with mask looking very clean the working place, And I saw someone cleaning the counter area ma the service representative was helpfully and fast,safe with mask looking very clean the working place, And I saw someone cleaning the counter area making safe for all. More

Very poor service i took my car in for a oil change it took them 7 hours to do this on top of all that i couldn't get a ride home. when they call to tell me my car was i took my car in for a oil change it took them 7 hours to do this on top of all that i couldn't get a ride home. when they call to tell me my car was ready i had to call somebody to come and take me back to pick up car i had to wait another 20 min because he couldn't pull the bill up for me to pay after all of that i pay bill $ 519.00 took my car got on freeway check oil gauge on dashboard it still had an oil life level of 16% which is were it was before i took car in for service had to take car in again for them to check to see if work was even done and to reset oil gauge this is a waste of my time Thank you More