San Leandro Chrysler Dodge Jeep Ram - Service Center

Oil change service The whole experience given the covid 19 concerns was overall a good one ..The service time was 3 hours Recommendations for future maintenance by Robe The whole experience given the covid 19 concerns was overall a good one ..The service time was 3 hours Recommendations for future maintenance by Robert Victorino are much appreciated. The mechanic (did not get his hame)who took care of the service did it in a timely and efficient manner More

oil change Reason for only 4 stars was It did take a long time. I was there over 4 hours. Not sure why. Everyone was nice and courteous. Reason for only 4 stars was It did take a long time. I was there over 4 hours. Not sure why. Everyone was nice and courteous. More

Software update My service manager was very helpful and pleasant. He gave me several updates on my cars progress . Unfortunately, my check engine light came on while My service manager was very helpful and pleasant. He gave me several updates on my cars progress . Unfortunately, my check engine light came on while driving home. I'm sure it is a result of the software update, but I hate to have to schedule a return appointment More

Took over 5 hours for an oil change & didn't rotate my tires Absolutely a joke it took 5 hours for an oil change. Then they cut corners by not rotating my tires or checking the tire pressure like it claims on my Absolutely a joke it took 5 hours for an oil change. Then they cut corners by not rotating my tires or checking the tire pressure like it claims on my paperwork. End of the day on a Friday, yeah not going to take care of the tires. Then they cut the windshield wiper fluid line when the technician must have closed the hood on it. What a joke! I'd go back and complain but they take no responsibility here. I'm kinda glad they had their showroom broke in to and all those high end cars stolen. Karma for an owner and service department that doesn't care. I'll probably go to another dealer or some place else to get service next time. More

Bobby took great care of me and my wife's vehicles. He was professional and courteous. Kept us informed. A plus for Bobby. Good wk. was professional and courteous. Kept us informed. A plus for Bobby. Good wk. More

Oil Change Service provided Quick service and friendly technician's which provided me with the proper paper work for next oil maintenance! I did not have to wait long! Quick service and friendly technician's which provided me with the proper paper work for next oil maintenance! I did not have to wait long! More

Drop it off Monday, no one called to give me and update, I called Wednesday evening and they still wasn’t even got to my car yet then called me back 2 hours later to tell me there is nothing wrong with the I called Wednesday evening and they still wasn’t even got to my car yet then called me back 2 hours later to tell me there is nothing wrong with the car I pick it up and the noise was still there More

Service was fast and they took care of my car. I have had no issues and plan on going back to them in the future. no issues and plan on going back to them in the future. More

Service was good but my van was done until the next day and I was not informed, made an appointment and for nothing two day, but I still recommend you guys. and I was not informed, made an appointment and for nothing two day, but I still recommend you guys. More

Originally brought car in for tune up. The 4 other times following that were to fix what was done to it during the work as error codes kept coming on. Tune ups at dealerships shouldn't result in 4 more visi following that were to fix what was done to it during the work as error codes kept coming on. Tune ups at dealerships shouldn't result in 4 more visits and then to be stranded on the side of the road, only to find the connection on the throttle body was not fully plugged in. More