San Leandro Chrysler Dodge Jeep Ram - Service Center

Dropped my car and never received call after 2 days. i had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. More

I dropped my 2019 jeep Rubicon for a check engine light and traction and was told it would be two weeks before they could look into the problem. I'm very upset with the fact me paying 50.000 plus for this and traction and was told it would be two weeks before they could look into the problem. I'm very upset with the fact me paying 50.000 plus for this vehicle and not be offered a loan a car is ridiculous the good news it didn't take two weeks to look into the problem they returned my vehicle stating the issues had been taken care of unfortunately I had to return the vehicle for the same traction issues More

samuel was really nice and helpful. he had great customer service. my car was in and out with no problems. also recommended what my car needed next. service. my car was in and out with no problems. also recommended what my car needed next. More

Bobby is the best! Always provides me with exceptional customer service! He got me in and out right way! Thank you so much Bobby! Happy Holidays! customer service! He got me in and out right way! Thank you so much Bobby! Happy Holidays! More

Not pleased with the follow up service. Called a few times and call was put on hold for a long time or no return call. times and call was put on hold for a long time or no return call. More

Ander was great. Even though he was the new guy, he took care of me and my vehicle. He was communicative and let me know when my vehicle was ready right away. Additionally, someone picked up the phone right care of me and my vehicle. He was communicative and let me know when my vehicle was ready right away. Additionally, someone picked up the phone right away when I was planning to come in, and I have not had that experience in the past. I hope that this level of service continues in the future! More

Great service, early in the morning and staff are ready to help without hesitation. Will definitely be going back to continue getting my service there. to help without hesitation. Will definitely be going back to continue getting my service there. More

Service Advisors are very approachable and very accomodating. I didn’t wait too long to fix my car. Services are good and nicely done. Thanks for the good and satisfying services. accomodating. I didn’t wait too long to fix my car. Services are good and nicely done. Thanks for the good and satisfying services. More

Professional Service, and very good Hospitality, coming in and out faster amenities friendly, clean everything around look safely bathrooms very clean all that new models in and out faster amenities friendly, clean everything around look safely bathrooms very clean all that new models More

Very disappointing service. No one ever answers the phone. Lack of communication. Was quoted a price for all the problems we wanted repaired, but apparently one item needed is out of stock and was no phone. Lack of communication. Was quoted a price for all the problems we wanted repaired, but apparently one item needed is out of stock and was not informed of it. Don’t think I will come back to have any service done here at this dealership. Tried contacting the manager. Was told he will call me, but I am still waiting on that phone call. More