San Leandro Chrysler Dodge Jeep Ram - Service Center

Always enjoy getting my car serviced here because the customer service is 100/10. Very accommodating and speedy service. Even if your vehicle is taking longer than expected they inform you of what’s goin customer service is 100/10. Very accommodating and speedy service. Even if your vehicle is taking longer than expected they inform you of what’s going on why it’s delayed. Never been waiting for more than 2 hours whereas other dealers iba had work on my car took 5+ for a simple oil change.. More

Very pleasant, able to answer my questions and provide the service I needed. When I called back about a follow up question, able to relieve my concerns. the service I needed. When I called back about a follow up question, able to relieve my concerns. More

I wouldn't recommend this service center as my first choice. I had to wait longer for my car as the person whi assisted me was not available. After waiting for over an hour another person assisted me. choice. I had to wait longer for my car as the person whi assisted me was not available. After waiting for over an hour another person assisted me. More

Clean, well maintained and the Service Department were professional to deal with. Keep it up the good service. My car was done as promised on specific date. . professional to deal with. Keep it up the good service. My car was done as promised on specific date. . More

Bobby did a great job of keeping me updated and getting the van serviced. He was friendly and efficient. He also ordered my required parts and told me he would keep me informed when they were in (recall). the van serviced. He was friendly and efficient. He also ordered my required parts and told me he would keep me informed when they were in (recall). More

Does not understand term ‘managing expectations.’ Word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word More

Great work! Very friendly! Came in to replace the recalled airbag. Got to drive my car home that same day. Very happy with how everything was done. recalled airbag. Got to drive my car home that same day. Very happy with how everything was done. More

Ander took care of me. I was satisfied with the quality of work. I would have liked the service time to be a little shorter and I also would have appreciated more communication during the process, but over of work. I would have liked the service time to be a little shorter and I also would have appreciated more communication during the process, but over all the experience was still good! More

The customer service I received from Christofer Cervantes was extremely bad. He asked me to take my vehicle elsewhere, since he did not have time to check if my warranty covered the inspection. was extremely bad. He asked me to take my vehicle elsewhere, since he did not have time to check if my warranty covered the inspection. More

Bobby was amazing! I am traveling from Colorado and I lost my key fob. Bobby not only was the only dealership in the bay area that had any, but worked with my insurance to get me a new fob, got it progr lost my key fob. Bobby not only was the only dealership in the bay area that had any, but worked with my insurance to get me a new fob, got it programmed and a new key cut in about 30 minutes! Thanks Bobby and your team for making what could have been a disaster for me so easily fixed! More