San Leandro Chrysler Dodge Jeep Ram - Service Center

I scheduled an online appointment for an oil change and tire rotation. When I arrived at the service dept, I was told that “oil changes” are on a “first come-first served” basis. He stated I could either w tire rotation. When I arrived at the service dept, I was told that “oil changes” are on a “first come-first served” basis. He stated I could either wait the 4 hours or come back another day in the morning. I asked him what was the point of scheduling an appointment, and didn't say anything. I then asked about the tire rotation and was told that was also the case. There should be something on-line that tells you that you are wasting your time scheduling oil changes online. Terrible service!! More

Run away from this dealership like a plague!Worst Run away from this dealership like a plague! Worst experience ever from this stealership! Workers treat the customers like xxx! Managements are the s Run away from this dealership like a plague! Worst experience ever from this stealership! Workers treat the customers like xxx! Managements are the same! No respect, don't care at all attitude! The minute you signed that purchase contract you are on your own. FCA products sell not because of their reliability but huge incentives. I Purchased a brand new Jeep Cherokee from them and experience nothing but problems. I spent almost every other week for 6 months back and forth (70 miles one trip from my home) to fix the problems with no resolution whatsoever. I cut $5,000 (9 months depreciation) loss and purchased a used Lexus RX 350. Took my Lexus to two different Lexus dealers. Man what a day and night with FCA dealerships. I experience Amazing with Lexus! No more FCA products or now Stellantis for me. You should too for your own benefits. P.S. I still smile until today every time I see my Lexus. More

I took my car in to get serviced for the airbag light that kept coming on and my check engine light. Both got fixed the same day and I was very pleased with their customer service as other CDJR dealershi that kept coming on and my check engine light. Both got fixed the same day and I was very pleased with their customer service as other CDJR dealerships I’ve been to are very rude and don’t care about you as the customer. Ander was and always is very helpful and knowledgeable about what is going with your car and the best way to resolve the issue. Thank you again! More

I made an appointment for March 15, 2021 with Chris for service for my Jeep Compass at 10am. I was told to wait in the waiting room which was no problem. My husband arrived nearly 40 minutes waiting Chris service for my Jeep Compass at 10am. I was told to wait in the waiting room which was no problem. My husband arrived nearly 40 minutes waiting Chris called for another customer. My husband asked him how much longer would it be? Chris responded, what! Aggressively and very disrespectful. My husband doesn't like dealing with uneducated, unprofessional, ignorant and ungodly workers. I drove out to San Leandro and this is why I don't like doing business in cities. We walked out. If you work hard for your money you should be treated with respect, besides their not the only game in town. In Orinda, Ca there's always specialist who would welcome your business and do a fantastic job especially, in customer service. More

I had the best experience at San Leandro Dodge/Ram. I went in with a coupon for oil service, and Alexander Gregory told me about a better coupon to use. This is very rare in my experience, especially fro went in with a coupon for oil service, and Alexander Gregory told me about a better coupon to use. This is very rare in my experience, especially from a dealer. Alex made sure all my questions were answered and got me in for quick turnaround, less than 1 hour. I will be returning next service, look forward to dealing with Alex again. Thank you More

Bobby Victorino was amazing! He fit me in for a diagnostic, worked well with my insurance company and was able to resolve my issue very quickly. diagnostic, worked well with my insurance company and was able to resolve my issue very quickly. More

Bought a new truck from this dealership and it had some Alignment issue, made appt to drop the truck off to fix. Service said that the it’s normal to have this issue on trucks. My truck pulls to the left a Alignment issue, made appt to drop the truck off to fix. Service said that the it’s normal to have this issue on trucks. My truck pulls to the left and the steering is not center. I don’t think that’s normal. Will never return to this dealership for sales or service. More

Friendly staff. Finished car in half a day. Went in for 60k oil change and service. Also fixed a recall I was not aware of. 60k oil change and service. Also fixed a recall I was not aware of. More

Dealer is clean and ready for business I highly recommend family and friends to come and check it out the selection of vehicles cars and trucks.. family and friends to come and check it out the selection of vehicles cars and trucks.. More

Every time we go in Bobby is more than willing to assist us he's always been there to support our needs for our vehicles I own two Jeeps Pathfinder and a Grand Cherokee us he's always been there to support our needs for our vehicles I own two Jeeps Pathfinder and a Grand Cherokee More