San Leandro Chrysler Dodge Jeep Ram - Service Center

Ander was awesome! He listened to my concerns and explained what it might and how the technician would check my car. Ander thoroughly went over what the issue was and He listened to my concerns and explained what it might and how the technician would check my car. Ander thoroughly went over what the issue was and the remedy used to take care of it. Thank God it was a quick fix and I was back on the road in no time!! More

Jason was very helpful in the service department, It's always nice to have workers like that in your team. always nice to have workers like that in your team. More

Very helpful answered all of my questions gave me informative information got me in and out in a timely manner informative information got me in and out in a timely manner More

Their service department is not the best. Sometimes your car will sit for days before they touch it. Oil changes and minor things they may do quickly. Sometimes your car will sit for days before they touch it. Oil changes and minor things they may do quickly. More

Your service providers often are confused about what’s happening and where things are with your vehicle. One person tells you one thing, another says another. This most recent trip was a follow up to some happening and where things are with your vehicle. One person tells you one thing, another says another. This most recent trip was a follow up to some diagnostics/inspections we had done a month or so previously, and when dropping off Anthony told us there were diagnostics charges on there that we could ignore because they shouldn’t have been there. Y’all kept calling me and my husband to get us to sell the car to you, then when we declined proceeded to quote an astronomical price for repairs, probably in an effort to force us to sell. When we declined repairs, you charged us for diagnostics. Anthony had left and there was absolutely no conversation the other service rep would have with us about it. He said “You signed off on the work, so you agreed to pay,” to which i pointed out that Anthony told me to sign and not worry about the price on the paper. He didn’t care. Very disappointed in the bait and switch. Also, no one ever answers the phone. More

Ander has always provided the best service with my Ram. Explain any questions I might have about the service being preform and always does the best to help. I’ve gone to other dealer but by far this is the Explain any questions I might have about the service being preform and always does the best to help. I’ve gone to other dealer but by far this is the best one. More

San Leandro Chrysler Dodge Jeep RAM SRT has great customer service agents who do their best to take care of you. customer service agents who do their best to take care of you. More

It’s always a pleasure coming to San Leandro Dodge. Alexander it’ is always very helpful and courteous and eager to help. He gets me in and out quick and makes sure I am taken care of. Alexander it’ is always very helpful and courteous and eager to help. He gets me in and out quick and makes sure I am taken care of. More

Very prompt service. Always aware of what was happening with my truck. Highly recommend this place. Always aware of what was happening with my truck. Highly recommend this place. More

Good service and nice waiting area. Will continue to bring my Jeep for service regularly. Will continue to bring my Jeep for service regularly. More