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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
731 Reviews

731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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September 01, 2023

I think it’s ridiculous how many times I had to call to get someone to actually help me. One guy tells me they don’t work on cars if they are a 2013 and older. Crazy. And to find out the problem of the car More

by matyusl2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saechao
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September 01, 2023

I would recommend this place to everyone. Great customer service and I got my car service fast with no hussle. More

by sunleslie.heng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
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Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We truly appreciate any future referrals, and we're delighted to have ensured your visit was a positive experience.

September 01, 2023

Very slow. Communication wasn't good. Telephone service was horrible. Put on hold too much and hung up on a few times. Was promised a time and had to fight for More

by Keeta19982005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
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Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We deeply regret the unfortunate experience you had at our dealership. Our utmost priority is to ensure customer satisfaction, and your feedback is invaluable to us. To address this issue promptly, please don't hesitate to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

August 31, 2023

The person that worked with me was really honest and straight forward I really appreciated that More

by dennisg138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam was my mechanic.
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Sep 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 31, 2023

Sam and Tish were very knowledgeable, respectful, and helpful the entire process! They understood what I needed More

by solaurenadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Natisha Evans
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Sep 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for sharing your quality experience with Sam and Tish. We appreciate your business and hope to see you again soon!

August 31, 2023

Thank you for the timely repairs under warranty. Ander was exceptional in providing timely text updates! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 30, 2023

people do their job well they entertain people who s there for their car,they try to do thier job very well More

by bautistaad61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Aug 31, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

Aug 31, 2023 -

bautistaad61 responded

employee do their job very well

August 29, 2023

Great service, friendly people and speedy service very informative and knowledgeable people with great information More

by jhbzep6321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Aug 31, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

August 25, 2023

Fast efficient and courteous. I was worried about being without a car. That didn't happen. They had it ready by 2:00 p.m. . In. More

by Nicholashobson20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natisha Evans, Jason Saechao
Report | Print
Aug 31, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 22, 2023

Took my challenger for a recall check and was able to get it back in a timely manner. Friendly staff and overall good experience. Thank you!! More

by garciaaraceli66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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