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San Leandro Chrysler Dodge Jeep Ram - Service Center
San Leandro, CA
731 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center
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September 23, 2023
We were greeted and taken in time for our appointment. They installed side step runners. We thought it would probably take long to get our truck back in a matter of hours we had it back. They did an amazi They installed side step runners. We thought it would probably take long to get our truck back in a matter of hours we had it back. They did an amazing job on our truck. More
by RUTHIEBABY60
Verified CustomerEmployees Worked With
September 22, 2023
Great customer service! My complaint is I dropped off my vehicle on a Thursday at open and it didn’t get looked at till Tuesday of the following week. Way to long to keep a My complaint is I dropped off my vehicle on a Thursday at open and it didn’t get looked at till Tuesday of the following week. Way to long to keep a car without any word till 5days later. More
by ryanlinnell
Employees Worked With
Jason Saechao
September 22, 2023
Not only did my keep sit there for 3 weeks waiting on parts and wrong parts this was the 2nd time it was there for the same reason. I was told I could not have a rental and then after last week I got a r parts and wrong parts this was the 2nd time it was there for the same reason. I was told I could not have a rental and then after last week I got a rental for a couple of days. Just not slot of care. When all done I asked if possible to clean my keep since sitting there for 3 weeks and said no. When I picked it up I was barley spoken too like I was a bother. More
by wayne.magnus
Employees Worked With
September 22, 2023
San Leandro CDJR made the car shopping and purchase experience effortless and enjoyable. Great communication and expediency throughout the process. experience effortless and enjoyable. Great communication and expediency throughout the process. More
by Agent1825
September 21, 2023
Took to long to get car back. Ander was great. Just thought thing’s could have been done better. Ander was great. Just thought thing’s could have been done better. More
by TAYTAYWATSON
September 21, 2023
I got a call last week about a recall; I set an appointment up for 19, 2023, two days ago. What can I say, as much as it feels like a hassle taking care of these things, the guys there truly un appointment up for 19, 2023, two days ago. What can I say, as much as it feels like a hassle taking care of these things, the guys there truly understand that and do their best to accommodate you what ever the circumstance may be! Best part about this visit, I had a part on back order that I asked one of the reps about while waiting and they went ahead and installed that part for me as it was already being worked on without me knowing, so when I got the vehicle back it was the cherry on top as they say, very pleasant surprise and I really appreciated it. Thanks again and see you guys next time! More
by Kc
September 17, 2023
Terrible terrible I would not tell anyone about this store they're service is tye pits store they're service is tye pits More
by odra_dunn
September 17, 2023
The customer service is exceptional, I really felt like they truly care about their customers. they truly care about their customers. More
by roddawave208
Employees Worked With
September 16, 2023
Helped me with a warranty item, items back ordered but A+ as usual , specially understanding the frustration of owning a new vechile and coming in for warranty items as usual , specially understanding the frustration of owning a new vechile and coming in for warranty items More
by Kc
