Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
San Leandro Chrysler Dodge Jeep Ram - Service Center
San Leandro, CA
731 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center
Sort by
October 13, 2023
Jason and the other staff were professional and friendly. The dealership overall provided a clean and safe environment. The dealership overall provided a clean and safe environment. More
by Nina Taylor
Verified Customer
October 11, 2023
Ander was very helpful and professional in providing me great consideration regarding my issues and taking care of necessary repairs great consideration regarding my issues and taking care of necessary repairs More
by Packinjack
October 09, 2023
My go to place for service. I'm well taken care of and good service. Last visit seemed the shop was very busy and I felt that I was being forgotten, not neglected (to me it diff I'm well taken care of and good service. Last visit seemed the shop was very busy and I felt that I was being forgotten, not neglected (to me it differs). I needed the car for an important event, spoke to Ander, and he got the ball rolling and my car was ready that afternoon. I appreciate his attentions and care to me, the customer. More
by geradc
Employees Worked With
October 06, 2023
It was rough getting updates regarding my vehicle. I had to chase them down for updates. Additionally, the amount I was quoted was a lot less than what I paid. I think it's also really expensive here I had to chase them down for updates. Additionally, the amount I was quoted was a lot less than what I paid. I think it's also really expensive here More
by avilchez83192
October 04, 2023
Maintenance eventually gets done, but sometimes it takes longer than expected. Hope for better estimates. longer than expected. Hope for better estimates. More
by NA1
Employees Worked With
October 01, 2023
SUPERB customer service! Ander is THE BEST!!! Family like atmosphere, professional and kind bunch of folks! They will take great care of you… for sure!!! Ander is THE BEST!!! Family like atmosphere, professional and kind bunch of folks! They will take great care of you… for sure!!! More
by babybbaskets
October 01, 2023
Refer to comments submitted in my review. Overall satisfied with communication and service. Thank you. Overall satisfied with communication and service. Thank you. More
by gbradford0
Employees Worked With
September 30, 2023
They did not tell me what my car needed and charged me without asking. Also did not give me a summary of my cars multipoint inspection when I asked multiple times without asking. Also did not give me a summary of my cars multipoint inspection when I asked multiple times More
by Megan
September 28, 2023
I made an appointment 3 weeks in advance to inspect for a recall on wheel studs. I also asked to diagnose airbag warning lite. After 3 days I finally called to find the status of my truck. I was informed not recall on wheel studs. I also asked to diagnose airbag warning lite. After 3 days I finally called to find the status of my truck. I was informed nothing had been done because you were waiting for a diesel mechanic to come available. REALLY! Neither of these items have any thing to do with this being a diesel or not. I was told it would be Friday before anyone looked at it. My appointment was Monday. I was not informed of this at the time of drop off or I would not have left it. On top of that the work order was pushed in front of me and told sign in 2 places. No explanation that I was authorizing $1000.00 of work. Extremely poor communication. I have been in business for over forty years. I always make it clear to all my customers what the cost of repairs are prior to the work. More
by CLASSICGLASS1995
Employees Worked With
