Back

San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
731 Reviews

731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

Sort by
November 17, 2023

I went in to have my matters checked and the representative was great. Very helpful More

by LINDAFAY2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're delighted to learn that your experience at our dealership was truly exceptional!

November 16, 2023

It was good,people are nice customers service is good,I always bring my car to them More

by C.WILLIAMS1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neale
November 15, 2023

Did not complete requested recall inspection or start stop inspection. Customer service didn’t have details of what mechanic did. Won’t be retiring to this dealer. More

by mdoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Nov 17, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for the inconvenience you experienced during your recent visit. Your feedback is essential to us. Please get in touch with GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM, so we can investigate this matter further and address your concerns

November 15, 2023

What can I say… Surpasses my expectations every time. I have a few pending items and came in the other day for something else, and the service rep went down the list of all the pending items without me More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ruvalcaba Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive feedback on your outstanding dealership experience is sincerely valued. Taking the time to share your thoughts with us is greatly appreciated, and we are truly delighted to hear about your satisfaction.

November 12, 2023

I came in late in the afternoon for an oil change… Took about two hours, which is a little bit on the long side… But they honored my coupons, even though they had an expired… Overall, I was satisfied with More

by Ambromj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

November 11, 2023

prompt and professional, beginning to the end! ! much appreciate it! staff were extra helpful and considerate! More

by michael_a_lacson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 11, 2023

I feel discouraged with my 1st experience. the gay that 1st attend to me said no space to pack my truck.my truck spent some days,they couldn't do anything.no communication. the work rate is ve More

by noldexinternational
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are genuinely sorry to hear about the challenges you faced during your initial experience. Your feedback is crucial, and we want to ensure we address your concerns appropriately. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM so we can better understand the specific issues you encountered

November 11, 2023

Best Service I have ever had at a dealer. Ander was a professional in every way. I will definitely use San Leandro Chrysler Jeep for any future service needs I encounter. Thank You More

by vickihowe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We express our gratitude for sharing your exceptional experience with Ander. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 11, 2023

This is very nice place to get done when your dodge ram need get done More

by Trinh Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're delighted to learn that your experience at our dealership was truly exceptional!

November 08, 2023

When I bought my car my brakes was speaking and the took care of it thx More

by ramalveaux35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Salgado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eskandar Ashraf, Natisha Evans, Jason Saechao, Junior Tafalla
Nov 09, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We want to convey our heartfelt thanks for sharing your experience.

...
23
...