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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
731 Reviews

731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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February 09, 2024

The staff patiently listened to my concerns regarding my vehicle. After reviewing the issue, they provided a clear explanation of the problem and the associated cost for repairs. Overall, it was a positive More

by raghas2010
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 12, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your positive experience with the staff. It's great to hear that they patiently listened to your concerns and provided a clear explanation of the problem and repair costs. It's always reassuring when your concerns are effectively addressed. We appreciate your feedback!

February 06, 2024

Everything was fine but when Alexander wasn't there it seem like everything went down hill I was waiting for a long time just to talk to someone and also waited a long time just to pick up my car when it More

by Chermalewright
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 07, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your feedback with us regarding your recent experience at our dealership. We're glad to hear that your overall experience was positive, but we apologize for the inconvenience you experienced in Alexander's absence. We understand the importance of efficient service and timely assistance, and we regret that you had to wait longer than expected both to speak with someone and to retrieve your vehicle. Your time is valuable to us, and we strive to provide prompt and attentive service at all times. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

February 04, 2024

All I can say is that I am happy with dealership service to the truck and me. Will use this location for future service. More

by andremirek
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our heartfelt gratitude to you for sharing your experience with us.

February 02, 2024

Great They're accommodating and respectful They're giving advice regarding some problems of my car and gave enough time to my availability More

by lpy28_rndvm
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely appreciate your positive review. Should you have any future needs, don't hesitate to reach out to us anytime!

February 02, 2024

My recall experience was great. The team handled the work quickly. I have some additional work done as well and was given a discount. Thank you. More

by Eckmier
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our heartfelt gratitude to you for sharing your experience with us.

February 02, 2024

Great experience. The team was friendly. The work was done efficiently. Thank you. Great experience bringing my Jeep in for some recall work. The team was friendly. Th More

by Eckmier
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

February 02, 2024

They did an excellent job on my RAM. Everything was explained to me very well. And they are so good on giving updates. More

by lhenvaldezramilo
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to hear that! Thank you for taking the time to keep us informed. Your feedback is highly appreciated.

February 01, 2024

Quick and efficient The waiting area was clean and i was treated like family. Amazing experience More

by DMO9800
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

February 01, 2024

SCAMMERS, LIERS, DON'T TRUST THEM AND DON'T BUY FROM THEM Leased a Jeep from them two years ago and was specifically promised a full 3 year warranty that covers an oil change and tire rotation once a More

by ambbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Feb 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are genuinely sorry to hear about your negative experience with the Jeep Wave program at our dealership. We understand your frustration, especially considering that you were told inaccurate information about the Jeep Wave program. We apologize for any inconvenience and confusion this has caused.Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM to discuss this further.

February 01, 2024

Ander and Rick took care my install and understand the urgency Of my time and concerns More

by Steven
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 01, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your positive experience with Ander and Rick. If you need further assistance, feel free to reach out to us at any time.

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