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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
731 Reviews

731 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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February 22, 2024

My vehicle was serviced without delay! I received respectful, professional service today and really appreciate how friendly and courteous everyone was More

by peggymaybloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Delgado
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Feb 23, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us and that your vehicle was serviced promptly. Our team always strives to provide respectful and professional service, so we are glad to hear that you felt well taken care of. We appreciate your kind words and look forward to serving you again in the future.

February 21, 2024

Very clean and very professional atmosphere Good location nice waiting room And I'm nice show room More

by jbrown4829
Recommend Dealer
Yes
Employees Worked With
Christopher
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Feb 22, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We strive to provide a clean and professional atmosphere for our customers, and we're glad you enjoyed our location and waiting room. We appreciate your kind words about our showroom as well. We hope to see you again soon!

February 19, 2024

Good experience, but wondering why Jeep doesn't have shuttle service. All the other dealers have it. More

by wfmario
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
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Feb 20, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your feedback! We appreciate hearing about your positive experience with us. We understand your concern about the lack of shuttle service and will definitely take it into consideration for future improvements. Thank you for bringing this to our attention.

February 18, 2024

Service was great. My service appointment started on time and I was in and out in under an hour. Consistently the best dealer experience Thank you! More

by wlwhite201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ferreira
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Feb 20, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us and that our service team was able to get you in and out in a timely manner. We appreciate your business and look forward to serving you again in the future.

February 17, 2024

Got the service that I needed and helped with problems I didn't know about. Communication was excellent More

by weldteach
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
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February 15, 2024

Great service, and customer service Great service, Great location, Great Customer service fast and promp More

by Tygetroche
Recommend Dealer
Yes
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Feb 16, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our service, location, and customer service. We strive to provide fast and prompt service to ensure customer satisfaction. We appreciate your support and hope to serve you again in the future.

February 15, 2024

Very professional. Quality work. I am always satisfied with how well they take care of my car. More

by Jeepguy
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Report | Print
Feb 16, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We strive to provide professional and high-quality service to ensure our customers' satisfaction. We appreciate your trust in us to take care of your car and look forward to serving you again in the future.

February 15, 2024

This man his extremely good his work performance is excellent he took his time and helped me with my problems More

by sheltonever70
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
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Feb 16, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback on this individual's work performance. We appreciate hearing that he provided excellent assistance and took the time to help you with your problems.

February 15, 2024

I just brought my car in for a recall. It was fast and easy and everyone was very nice. More

by lf3senough
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Report | Print
Feb 16, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that your car's recall service was fast, easy, and that our team treated you well. We appreciate your feedback and hope to continue providing excellent service in the future.

February 15, 2024

Brought in for a repair, oil change and tire repair and was sold a tire rotation I did not require or request. More

by sosinej
Recommend Dealer
No
Employees Worked With
Alexander Gregory
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
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Feb 21, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We apologize for the confusion and inconvenience regarding the tire rotation that was sold to you during your recent visit for repair, oil change, and tire repair. Providing transparent and accurate service to our customers is essential to us, and we regret any misunderstanding that may have occurred. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

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