San Leandro Chrysler Dodge Jeep Ram - Service Center

Christian Lopez has definitely changed my mind about the dealership experience. His communication and experience has led me to regain my trust in a dealership. I'm surprised he's not higher on the food chai dealership experience. His communication and experience has led me to regain my trust in a dealership. I'm surprised he's not higher on the food chain. I hope his excellent customer service and thorough knowledge of how to relay the message between a tech and customer does not go unnoticed. He will most certainly be our go to guy at CDJR. Sidenote- Gile was also extremely helpful. And the brief conversation I had with him shows his true interests in customer satisfaction. I hope both of these gentlemen get the proper credit they deserve. Its about time a dealership has more employees of this caliber. More

Very happy with service in san Leandro. I drove over 50 miles to have my truck service here . Not happy with service at other location close to home.. thank you san Leandro I drove over 50 miles to have my truck service here . Not happy with service at other location close to home.. thank you san Leandro More

I met with friendly people. I received good service and it is a clean facility. I received good service and it is a clean facility. More

I need to make any comments at this other then service was great 👍 no more need to be said was great 👍 no more need to be said More

Received sane day appointment. The service team was friendly and professional. Service was completed as planned. The service team was friendly and professional. Service was completed as planned. More

This dealership is well loved and popular because of the professionalism and deal making and world class service! (Family!) professionalism and deal making and world class service! (Family!) More

Everyone were friendly and answered all my questions also very care about the customer safety. Thank you for Ll your help. Great team work. very care about the customer safety. Thank you for Ll your help. Great team work. More

Gregory was easy to work with. Due to my truck being a work vehicle the request for service and payment was a bit unusual, but we had no issues. Due to my truck being a work vehicle the request for service and payment was a bit unusual, but we had no issues. More

I took my Chrysler Town and Country in to replace power lock actuator which is under a Chrysler warranty extension #X98. Was charged for part that broke during the replacement. However the service advisor lock actuator which is under a Chrysler warranty extension #X98. Was charged for part that broke during the replacement. However the service advisor could not point out to me what was replaced or provide the broken part. I have already escalated this to Chrysler warranty claims and have a case number and sent copies of invoice for possible reimbursement. But I don’t have confidence in the fact that the dealer actually had to replace the part, I believe by law I was to be provided the broken part. The whole process has been less than favorable. It has been an eye opener for me, because I am shopping for a fifth wheel and a truck to pull it. It won’t be a Dodge. More

Appreciate him giving me the information I requested for the car I looked at Friday. the car I looked at Friday. More