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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
800 Reviews

800 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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March 30, 2025

They have no good customer service. Car sat for extra days on dealership time. Sad More

by Palindrone3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of tgem
March 29, 2025

Worst service ever they don’t call for updates or nothing the person assing to help doesn’t even care at all!! my car was there for almost a month and we new was ready because i was calling other 3 days oth More

by Oneidafajardo0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Friendly and efficient staff, thorough and communicated well. Steven explained the service and the outcome including something unique about the fact that I tow my Jeep and impact on the drive train. I coul More

by clland61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Sokol / five stars!!!
Mar 29, 2025 -

clland61 responded

Great experience with San Leandro Jeep’s service department.

March 28, 2025

Great in on time delivery of services and great in explaining services delivered on time. More

by WANDAW10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Customer Service representative was very professional and they completed the recall work in a very short period of time. More

by vburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

The only negative was that we were told to bring the car in on a Friday and the diagnostic test wasn't run until the next Thursday. This is the second time this has happened and both times we were left with More

by Cmaxemchuk
Recommend Dealer
No
March 23, 2025

They were very professional. I didnt have to wait long for service.. They explain everything very good. More

by G75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

The Service Center is more organized than the prior service configuration. I was satisfied with the work. It’s Still too expensive!!!! More

by DARRELLSPREWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Sokol
March 22, 2025

Great customer service, did not have to wait long for service. Staff friendly and professional. More

by Kathy Marsala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

The front of the house team was friendly; the service team was quick; and the place was being remodeled so the cleaning crew was busy and polite. More

by Lhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember names, so I assume those are the people I worked with because they showed up on this survey. But Everyone I worked with earned 5 stars! Apply then accordingly!! (I thought there was a Chris?)
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